Natalia Kobuszewska

Generated new business opportunities through outbound prospecting, contacting approximately 100 hotel partners daily by phone and email. Engaged Polish hotel partners through consultative B2B sales and delivered product presentations tailored to partner priorities.

Maintained client relationships through regular communication, explaining procedures and providing case updates. Coordinated with clients, banks, and colleagues to gather information and follow up on outstanding requests.

Managed 60–80 customer interactions daily via phone and email, delivering professional support in a fast-paced international environment. Used Salesforce and SAP to review customer information and document interactions.

Supported 100+ trademark matters, coordinating documentation and monitoring deadlines across multiple ongoing cases. Researched complex legal and procedural questions and prepared EUIPO and WIPO filing documentation.

Master of Law (Erasmus+) from the University of Zagreb, Croatia, completed as part of an exchange program.

Grade: 5.0/5.0

Master of Law degree from Adam Mickiewicz University in Poznań, Poland, completed with a final grade of 5.0/5.0.

Master of Law (Erasmus+) from the University of Ferrara, Italy, completed as part of an exchange program.