Natalia Glubińska

As a detail-oriented customer service professional with over three years of experience, I excel in client engagement, logistics, and operations. My journey has equipped me with the skills to handle customer inquiries effectively, manage orders, and improve workflows in international environments. I am adept at leveraging AI-driven tools and cloud-based platforms to enhance productivity, ensuring that I meet and exceed client expectations.

In my most recent role as a Customer Service & Operations Specialist at Juna Tatry, I successfully managed customer inquiries across various channels, leading to a 30% increase in our customer base. My ability to develop and execute marketing strategies has significantly improved brand visibility and customer retention. I thrive in collaborative settings, having supervised teams to align with company goals and deliver exceptional customer service.

With a strong educational background in Management and Production Engineering, I am committed to continuous learning and professional growth. I am fluent in English, Polish, and German, which allows me to communicate effectively in diverse environments. I am passionate about utilizing my skills to contribute to a dynamic team focused on operational excellence.