Open to opportunities

Natalia Bocanegra

@nataliabocanegra

Message

I lead airline technology delivery, managed services, and digital product releases for enterprise clients.

Colombia

Message

What I'm looking for

I'm looking to lead client-facing technology delivery, managed services, or digital product teams where I can improve service reliability, align business and engineering priorities, and deliver meaningful outcomes in a global environment.

I've led Avianca's digital product portfolio at Flyr, shaping roadmap and delivery for its Internet Booking Engine, digital merchandising, and notification products. I coordinate UX and cross-functional delivery teams to release customer-focused improvements every two weeks.

Previously, I owned managed technology services for Avianca, balancing 24/7 production support, incident escalation, SLA governance, and ongoing product enhancements. I bring customers, engineering, QA, design, and business teams together to protect service continuity and resolve critical issues.

Across Newshore Servicios Globales, I managed strategic accounts, software projects, QA teams, and web development. I've increased monthly account revenue by €20,000 and bring deep airline-domain experience across PSS, IBE, DCS, integrations, migrations, UAT, and production launches.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Flyr

Mar 2024 - Present (2 years 6 months)

Led product strategy, roadmap, and delivery for Avianca's digital product portfolio, including IBE, PROMO, and Message. Managed a UX team and coordinated cross-functional teams to ensure predictable releases and alignment with business priorities.