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nassera mahmoudi

@nasseramahmoudi

Digital marketing and communication freelancer who creates social content, plans campaigns, and coaches clients on marketing strategy.

France

Message

As a freelance Community Manager & Marketing Coach, I audited Instagram accounts and gave clients strategic recommendations, from positioning and customer avatars to content pillars. I also created and scheduled content, planned editorial calendars, and coached clients in social media marketing.

At Sabre UK, I managed LinkedIn Ads campaigns for France, translated marketing content into French, and created SEO-optimized content and bilingual landing pages. I also worked on B2B email marketing for travel agencies and airlines, and coordinated the Air France & Sabre campaign.

Experience

Work history, roles, and key accomplishments

Event Operations & Hospitality Professional

International Events

Jan 2019 - Dec 2026 (7 years 11 months)

Supported operational delivery of corporate events, international exhibitions, and luxury hospitality. Coordinated food and beverage service teams and worked closely with event organizers and international guests.

Event Operations Hospitality Catering Team Coordination Customer Service Working In High Pressure Environments

Community Manager & Marketing Coach

Freelance

Jan 2026 - Sep 2026 (8 months)

Provided Instagram account audits, community management, editorial planning, and personalized marketing strategies. Coached clients on social media marketing and supported client acquisition and prospecting.

Instagram Community Management Editorial Planning Content Creation Social Media Marketing Coaching Client Acquisition Prospecting

Campaign Marketing Specialist

Sabre UK

Nov 2024 - Jun 2025 (7 months)

Translated marketing content into French, managed LinkedIn Ads campaigns for France, and created SEO-optimized content. Coordinated the Air France & Sabre campaign and managed NDC and linguistic AI projects in the travel tech industry.

Translation LinkedIn Ads SEO Content Creation B2B Email Marketing Landing Pages Campaign Coordination Project Management TravelTech

Digital Marketing Officer Intern

Studio Huit

Apr 2024 - Sep 2024 (5 months)

Conducted client audits and implemented marketing strategies for clients including YesWeLab and Ur Poke & Sushi. Created content and visuals using Canva, managed social media and websites, and performed SEO and email marketing.

Client Audit Marketing Strategy Canva Social Media Management WordPress SEO Email Marketing Data Analysis Campaign Optimization

EMEA Customer Service & Admin Specialist

Juice Plus+

Feb 2018 - Jun 2019 (1 year 4 months)

Managed multilingual B2B/B2C customer enquiries across EMEA via email, phone, and live chat. Handled complex cases including billing disputes and payment issues, and trained new team members.

Customer Service Multilingual Support B2B B2C Email Phone Live Chat Billing Disputes Account Management Training Onboarding

Foreign Exchange Advisor

Global Exchange

Jan 2016 - Dec 2017 (1 year 11 months)

Bought and sold foreign currencies, handled financial operations including money transfers and VAT refunds. Managed cash handling and detected counterfeit banknotes, while training new employees.

Foreign Exchange Cash Handling Finance Operations Money Transfers VAT Returns Anti‑Counterfeit Detection Training

Customer Service Representative

Euromaster

Jan 2012 - Dec 2015 (3 years 11 months)

Managed B2B and B2C customer relationships, handling enquiries, quotations, and service bookings. Coordinated appointments and supported customer satisfaction and retention.

Customer Service B2B B2C Quotations Booking Services Appointment Coordination Customer Retention Training