Open to opportunities

Narine Hovhannisyan

@narinehovhannisyan

Message

I am a Senior Product Designer focused on data-driven, accessible decision-support.

Armenia

Message

What I'm looking for

I seek a senior product design role building data-driven, accessible decision-support products within cross-functional teams, where I can lead design systems, mentor designers, and translate complex data into clear user experiences.

I am a Senior Product Designer with 7+ years creating data-informed, user-centric digital products across enterprise, e-commerce, startup, and government sectors. I specialize in decision-support tools and dashboards that turn large datasets into clear, actionable experiences.

My work has driven measurable impact, including +55% conversion growth and +38% accessibility score improvements by applying user research, iterative design, and WCAG standards. At VMware I increased accessibility compliance from 41% to 79% and used A/B testing and Pendo metrics to boost user engagement and task completion.

I am a strong cross-functional collaborator and mentor who aligns user empathy with business goals, builds scalable design systems, and empowers teams to move from ambiguity to clarity. I enjoy leading research-driven design, improving UX metrics, and mentoring designers to deliver consistent, accessible products.

Experience

Work history, roles, and key accomplishments

Current

UX/UI Design Tutor

Current

CareerFoundry

Feb 2022 - Present (3 years 7 months)

Mentored over 20 students in beginner and advanced UI/UX courses, guiding portfolio development and career transitions into UX/UI roles.

Portfolio Review Figma FigJam User Research Career Coaching Teaching

Senior Product Designer

VMware

Jul 2021 - Jun 2025 (3 years 11 months)

Increased accessibility compliance from 41% to 79% by applying WCAG standards and integrated scalable Clarity Design System patterns that reduced UI inconsistencies by 60%, while using A/B testing (Pendo) and user research to boost engagement and streamline workflows.

Accessibility Design Systems A B Testing Pendo User Research Data Visualization Agile Cross Functional Collaboration

Senior UI/UX Designer

Ally Inc.

Nov 2020 - Jun 2021 (7 months)

Redesigned e-commerce analytics flows, reducing average task completion from 60 to 15–20 minutes, and delivered decision-making dashboards aligned with business KPIs while leading a team of designers and supporting user research.

Product Design Dashboard Design User Research Accessibility Figma Prototyping

Design Projects Coordinator

VX Soft

Feb 2020 - Nov 2020 (9 months)

Oversaw UX strategy across five government digital products and saved onboarding costs by 30% through simplified workflows developed via contextual inquiry and usability testing.

UX Strategy Usability Testing Contextual Inquiry Prototyping Accessibility

Product Designer

MineLife

Jul 2018 - Jan 2020 (1 year 6 months)

Improved DAU and MAU by 50% through UX redesigns and increased subscription conversion by 55% via streamlined signup flows while acting as the sole designer to establish scalable product architecture.

Product Design User Research Figma Prototyping Cross Functional Collaboration

UX Designer

Australian Taxation Office

Jan 2022 - Present (3 years 8 months)

Led the development of the company's flagship product, a B2B SaaS platform that increased user engagement by 30%. Managed 5 government UX projects, leading research and workshops. Collaborated with cross-functional teams to deliver high-quality software solutions.

UX Agile Methodologies Project Management Stakeholder Management Usability Testing Wireframing Prototyping Figma Miro

UX Designer

Department of Finance

Jan 2020 - Present (5 years 8 months)

Managed 5 government UX projects, leading research and workshops. Collaborated with cross-functional teams to deliver high-quality software solutions. Conducted user research and usability testing to inform design decisions.

UX Agile Methodologies Project Management Stakeholder Management Usability Testing Wireframing Prototyping Figma Miro

UX Designer

Department of Education

Jan 2019 - Present (6 years 8 months)

UX Agile Methodologies Project Management Stakeholder Management Usability Testing Wireframing Prototyping Figma Miro

Education

Degrees, certifications, and relevant coursework

IDEO (Design Consultancy)

Certificate in Human-Centered Strategy, Human-Centered Strategy

Completed IDEO's Business Innovation program focused on Human-Centered Strategy in 2025.

IDEO U

Human-Centered Strategy Certificate, Design Strategy

Completed the Human-Centered Strategy program focused on design-led business innovation and strategy.

Interaction Design Foundation

Certificate in Advanced UX Design, Advanced UX Design

2021 - 2023

Completed an Advanced UX Design program through the Interaction Design Foundation from 2021 to 2023, emphasizing user-centered design and practical UX methods.

Interaction Design Foundation

Advanced UX Design Certificate, User Experience Design

2021 - 2023

Completed Advanced UX Design coursework emphasizing practical UX methods and interaction design principles.

Nielsen Norman Group

Certified UX Designer, User Experience Design

Completed the Certified UX Designer program at Nielsen Norman Group in 2022, covering foundational UX principles and usability practices.

UserZoom Academy

Advanced UX Certificate, User Experience Research

Earned the Advanced UX Certificate from UserZoom Academy in 2022, focusing on UX research and testing methodologies.

Yerevan State University

Doctor of Philosophy (Ph.D.) in Economics, Economics

Completed a Ph.D. program in Economics, focusing on advanced economic research and analysis.

Stanford University

Master of Business Administration, Business Administration

2017 - 2018

Grade: 3.9 GPA

Activities and societies: Led a student consulting project for a local startup. Volunteered for the MBA outreach program.

Focused on strategic management, marketing, and finance. Developed strong leadership and analytical skills through case studies and group projects.

AITC Design Bootcamps

UI/UX Design Bootcamp Certificate, UI/UX Design

2016 - 2018

Completed a UI/UX design bootcamp covering interface design, prototyping, and user research fundamentals.

AITC Design Bootcamps

Certificate, UI/UX Design

2016 - 2018

Completed a Learn UI/UX Design bootcamp at AITC from 2016 to 2018, focusing on practical UI and UX skills for product design.

University of California, Berkeley

Bachelor of Science, Computer Science

2012 - 2016

Grade: 3.8 GPA

Activities and societies: Participated in various hackathons and coding competitions. Member of the Computer Science Club.

Studied the fundamentals of computer science including programming languages, data structures, and algorithms. Gained expertise in software development and problem-solving.