Grig Hakobyan

Spearheaded UX strategy and component design for PGIM Fixed Income, streamlining credit analytics and boosting analyst productivity by 30%. Led usability revamp for Qless appointment system, reducing booking friction by 40% and increasing user retention across mobile and kiosk interfaces. Mentored 8+ junior designers, providing guidance on usability principles, design systems, and best practices.

Designed and delivered 2 full-cycle UX/UI courses for over 40 students, achieving a 4.9/5 instructor rating. Developed 25+ real-world case studies and interactive assignments, increasing student engagement and portfolio readiness. Provided individualized mentorship, with 80% of graduates landing jobs or internships within 3 months of course completion.

Completed 1300+ hours of client work with a 100% job success rate and Top-Rated status. Delivered 40+ design projects ranging from SaaS dashboards to mobile apps, with 5-star feedback from 95% of clients. Built long-term relationships with repeat clients, contributing to over $30K in cumulative project revenue.

Led redesign of lead distribution dashboard, reducing task time by 50% for marketing managers. Introduced interactive data visualization components, improving decision-making speed by 35%. Facilitated cross-functional workshops, increasing stakeholder alignment and reducing iteration cycles by 20%.

Conceptualized 10+ user interface prototypes for mobile RPG, achieving a 4.8-star user rating and ranking in top 3 most popular game features post-launch. Conducted usability testing with 50+ users, identifying key friction points and improving task completion rates by 45%. Aligned game UI with core mechanics across devices, reducing bug reports related to navigation by 60%.

Delivered 4 cohort-based UX/UI courses, mentoring 60+ students with a 92% completion rate. Authored structured learning modules and assessment rubrics, boosting curriculum quality score to 4.8/5. Provided weekly design critiques and coaching, enabling 70% of students to build industry-ready portfolios.

Designed and launched 15+ interfaces for gaming and betting platforms, improving user engagement metrics by 25%. Performed in-depth UX audits and A/B tests, leading to a 20% increase in average session duration. Streamlined navigation and betting flows, decreasing user drop-off rates by 35% across multiple products.

Studied graphic and web design, gaining foundational knowledge in visual communication and digital interface creation. Focused on principles of design, typography, and user experience.