Naomi Shiamema

I am an organized and detail-driven Virtual Assistant with a strong background in administrative support, data entry, and file management. I specialize in helping professionals and small businesses stay on top of tasks and organized behind the scenes.

In my recent role as a Freelance VA, I improved data retrieval time by 30%, resulting in faster decision-making for the team, allowing them to access up-to-date records quickly, leading to faster client responses, better task prioritization, and more confident decision-making during meetings and project planning. I created automated schedules using Google Calendar and Trello, and managed virtual meetings via Zoom, improving coordination for remote teams. I’ve also handled inbox management and client follow-ups by implementing a follow-up system that reduced missed communication by 60%, resulting in improved client satisfaction.

At Eden House Rehabilitation Centre, I worked as an Administrative Attachee, supporting sensitive client communication and maintaining accurate records with confidentiality. My earlier experience at Hatua Network Library sharpened my skills in data entry, cataloging, and managing digital files, helping streamline access to over 500 resources for students.

I’m proficient in tools like Google Workspace, Microsoft Office, Trello, and Zoom, and bring a proactive attitude to every task. My focus is always on accuracy, efficiency, and building trust with the clients I support.