At NTT DATA Global Delivery Services, I led two cross-functional Agile squads delivering digital platforms for a UK telecom program. I drove delivery of the new BT Coverage Checker and helped modernize legacy maps-based applications into the Mobile Coverage Checker and Store Finder.
I governed the AEM cloud migration for BT Plc and BT Benevolent services, and facilitated AWS integrations for Indirect Partners and MVNOs. By introducing data-driven backlog refinement and targeted retrospectives, I improved sprint predictability from 65% to 90% and team velocity by 20%.
Earlier at NTT DATA, I shaped QA and release readiness across commercial releases, reducing production defect leakage by 35% through automation coverage and early CI/CD testing checkpoints. I began my career as a Test Engineer at HCL Technologies Ltd, testing enterprise applications including Deutsche Bank.
