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Nancy St Clair

@nancystclair

Case manager dedicated to child safety and family reunification, combining evidence-based assessments with culturally aware advocacy.

United States
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What I'm looking for

I’m looking to continue case management work focused on safety, permanency, and measurable outcomes, partnering with multidisciplinary teams and communities, and bringing evidence-based assessment, cultural competency, and clear documentation to help clients succeed.

I’m a case management professional with experience across Child Protective Services, Intensive Case Management, and Forensic Case Management. I investigate allegations of abuse, neglect, and lack of care, then translate findings into practical, solution-driven next steps for families and clients.

In roles with District of Columbia Public Schools and state and local agencies, I support safety planning and weekly visitations to promote reunification when appropriate. I collaborate with multidisciplinary teams, use evidence-based assessments, and monitor progress through home visits and ongoing documentation.

Most recently, I’ve coordinated comprehensive case plans that prioritize stable housing and meaningful results, including adherence to United States Department of Housing and Urban Development (HUD) regulations. I also manage resources, assist with entitlements and budget planning, and connect people to mental health services, crisis intervention, rental assistance, day care vouchers, substance abuse treatment, and housing support.

I bring a strong “client-first” approach to communication and cultural competency—providing Haitian Creole oral interpretation for English as a second language clients and ensuring documentation and data collection stay accurate and timely. I’m drawn to work where outcomes are measurable, support is collaborative, and every plan is built around client strengths.

Experience

Work history, roles, and key accomplishments

CS

Family Services Specialist II

City of Alexandria Department of Community and Human Service

Feb 2024 - May 2024 (3 months)

Investigated allegations of child abuse, neglect, and lack of care and provided ongoing support to families navigating safety planning and reunification. Coordinated with multidisciplinary teams and used evidence-based assessments to monitor child safety and family progress through weekly visitations.

SS

CPS Family Service Case Worker II

State of Maryland Department of Social Services

Nov 2023 - Feb 2024 (3 months)

Conducted child protective services investigations for allegations of abuse, neglect, and lack of care for Baltimore City and Baltimore County. Developed culturally aware family interventions under Maryland’s Integrated Practice Model, connected clients to community resources, and ensured child safety, permanency, and wellbeing through home visits and safety planning.

BP

Intensive Case Manager

Broward Partnership

Apr 2023 - Oct 2023 (6 months)

Coordinated comprehensive client assessments and developed collaborative case plans prioritizing stable housing. Monitored implementation through regular home visits, managed program documentation in required data systems, and supported clients with budgets, entitlements, and HUD-aligned housing requirements; provided Haitian Creole oral interpretation for English-as-a-second-language clients.

AC

Forensic Case Manager

Archways Behavioral Healthcare Center

Aug 2022 - Mar 2023 (7 months)

Advocated for adults managing substance abuse, homelessness, and persistent mental health disorders by providing solution-focused support and monitoring program compliance. Completed program audits, assessed progress for continuation/discharge/referral, conducted home visits, coordinated with pretrial officers, and connected clients to local government and community benefits.

BS

Substitute Teacher

Broward County Public Schools

Dec 2020 - Jun 2022 (1 year 6 months)

Executed assigned lesson plans and guidelines to maintain smooth classroom operations during teacher absences. Supported diverse learners by enforcing classroom rules, addressing behavioral needs, and maintaining an organized, safe learning environment aligned to the school’s code of conduct.

CL

PEP V Case Manager

Core D.C., LLC

Oct 2021 - Apr 2022 (6 months)

Provided case management and developed individual service plans for at-risk people, including counseling support for homeless clients working toward temporary to permanent housing. Facilitated intake, developed family housing stability plans, maintained accurate records, supported goal setting, and conducted community outreach to connect clients with additional resources.

MS

Fire Intern (Part-Time)

Margate-Coconut Creek Fire Rescue Station 94

Mar 2016 - Apr 2017 (1 year 1 month)

Handled receptionist and support duties and assisted the Fire Marshal with compiling emergency evacuation plans. Prepared CPR/First Aid/BLS materials, supported community emergency preparedness events, maintained training records, revised emergency response manuals by referencing local fire ordinances, and handled confidential public-record disposition.

Education

Degrees, certifications, and relevant coursework

Broward College logoBC

Broward College

Business Specialist Certification, Business

Completed a Business Specialist Certification at Broward College in Davie, Florida, with completion dated December 17, 2019.

Broward College logoBC

Broward College

Associate of Arts (Honors), Arts

Earned an Associate of Arts (Honors) at Broward College in Davie, Florida, with completion dated December 17, 2019.

Nova Southeastern University logoNU

Nova Southeastern University

Bachelor of Science, Psychology

Earned a Bachelor of Science in Psychology at Nova Southeastern University in Fort Lauderdale, Florida, graduating on June 30, 2018.

Nova Southeastern University logoNU

Nova Southeastern University

Master of Science, Education Law

2022 -

Earned a Master of Science in Education Law at Nova Southeastern University in Fort Lauderdale, Florida, with a Summa Cum Laude graduation distinction.

Tech stack

Software and tools used professionally

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