At Sony India Software Centre, I author user manuals, technical specifications, API guides, and release notes for IoT devices and edge computing products. I work directly with development teams to document Edge Applications, AWS services, cloud network architecture, and C/C++ reference documentation generated through Doxygen and Sphinx.
Previously at Kibo Commerce and UST Global, I delivered customer-facing user manuals, REST API documentation, release notes, and knowledge-base content for commerce and enterprise products. I managed YAML documentation, GitHub release workflows, HTML/CSS documentation pages, and content architecture in HelpJuice and KnowledgeOwl.
At DXC Technology, I led two writers through quarterly releases, delivering new 200+ page user guides while meeting every release deadline. I also reduced a 1,000+ page reference guide by 50%, rebuilt its information architecture, and documented MongoDB, JSON, XML, installation, and server-configuration workflows across insurance platforms.
Across 12+ years of experience, I've authored 300+ technical documents and combine documentation strategy with requirements analysis, knowledge management, API testing, process improvement, and AI-assisted drafting and review.
