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Namira SerajNS
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Namira Seraj

@namiraseraj

Marketing and Operations Assistant freelancing on landing pages, SEO and campaigns that increased user engagement.

Malaysia
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What I'm looking for

I'm looking for a permanent role where I can grow together with a team while developing innovative marketing strategies and enhancing brand communications.

As a freelance Marketing and Operations Assistant, I built and grew a client’s landing page through ad copywriting and SEO. The work increased new users by 31.6%, active users by 35.6%, and average engagement time by 385%.

I wrote and ran segmented B2B email campaigns that sustained about a 9% click-through rate, supporting lead nurturing. I also created short-form social videos and tripled organic followers without paid ads.

I use audience and competitor research to shape messaging, and prepare client briefs, presentations, and performance recommendations. I’ve also created AI-assisted workflows and reusable Canva templates for recurring marketing tasks.

Previously, as Co-Founder at CogniCare Limited, I worked on financial forecasting, budgeting, and variance analysis. At Optimal Insight (Centre for Future Insights), I assisted with qualitative research on HR strategy in Malaysia’s Digital Economy and conducted analysis involving more than 40 participants.

Experience

Work history, roles, and key accomplishments

FR
Current

Marketing and Operations Assistant

Freelance

May 2025 - Present (1 year 6 months)

-Built and grew a client's landing page through ad copywriting and SEO: ~5% click-through rate, increased new users +31.6% (1.7K), increased active users +35.6% (1.8K), and increased average engagement time +385% (1m 58s).
- Wrote and ran segmented B2B email campaigns that sustained a ~9% click-through rate, roughly 2x the industry average, supporting lead nurturing.
-Created short-form social vid

CL

Co-Founder

CogniCare Limited

Aug 2023 - Sep 2025 (2 years 1 month)

- Valuation of Intellectual property based on DCF and cost based models
- Forecasting key figures and breakeven analysis
- Budgeting and executing variance analysis
- Liaison with external parties for business partnership
- Recording and reporting on financial transactions to relevant stakeholders

Optimal Insight (Centre for Future Insights) logoOI

Research Intern

Optimal Insight (Centre for Future Insights)

Nov 2023 - May 2025 (1 year 6 months)

Assisted in qualitative research for a PhD thesis on HR strategy in Malaysia’s Digital Economy.
Conducted qualitative analysis on more than 40 participants.
Led the "Insight Kids" business segment aimed at cognitive development in children.
Facilitated Management training at IPSOS and Prudential Sdn Bhd.

Funding Societies | Modalku Group logoFG

Finance Intern

Jan 2023 - Jun 2023 (5 months)

- Assisted with drafting the annual financial statements
- Conducted monthly variance analysis on the company and subsidiaries
-Maintained loan records for Singaporean and Vietnamese counterparts
-Assisted with monthly reconciliation of the company and subsidiaries
- Liaise with auditors and calculated items in note to auditors

My Naturi logoMN

Finance Intern

My Naturi

Dec 2021 - Jul 2022 (7 months)

-Created and reconciled invoices daily for both the main merchandise operation and Pasar KL operations
-Assisted in processing and tracking payments and initiating cross border and statutory payments
-Assessed and reported on the financial health of the company
-Researched market competition and helped develop pricing of products
-Forecasted burn rates and sales to aid with decision making

Monash University Student Association logoMA

Treasurer

Monash University Student Association

Oct 2020 - Dec 2021 (1 year 2 months)

- Processed financial requisition and approved requests
- Prepared a 5 figure budget for whole of Monash University student association
- Designed an efficient internal system to cut down on time and manpower for processing
- Introduced new methods of communicating numerical information to various stakeholders

This role has given me the opportunity to provide financial advice to several depa

Monash University Student Association logoMA

Publicity officer for School of Business

Monash University Student Association

Aug 2020 - Dec 2020 (4 months)

-Analyzed the audience trends to come up with effective social media strategies.
-Collaborated to create content for franchise events such as Youth Startup Bootcamp.
-Structured posting schedules to maximize engagement.
-Designed several media content and products including posters, animated videos, and merchandise.

PM

Volunteer

Parsatuan Dyslexia Malaysia

Jan 2017 - Dec 2017 (11 months)

-Volunteered to teach Primary curriculum to Children with Dyslexia
-Committed every Friday to visit the center and help out with any task they required.
-Assisted in carrying out other recreational activities for the children.
-Carried out an excursion to increase the exposure of the organization in my high school.

Education

Degrees, certifications, and relevant coursework

HU

HubSpot

Digital Marketing

Oct 2026 · Expires Nov 2028

Monash University Malaysia logoMM

Monash University Malaysia

Bachelor of Business, Banking and Financial Support Services

2019 - 2022

First Class Honours graduate (GPA 4.0)

Tech stack

Software and tools used professionally

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