
Namira Seraj
@namiraseraj
Marketing and Operations Assistant freelancing on landing pages, SEO and campaigns that increased user engagement.
What I'm looking for
As a freelance Marketing and Operations Assistant, I built and grew a client’s landing page through ad copywriting and SEO. The work increased new users by 31.6%, active users by 35.6%, and average engagement time by 385%.
I wrote and ran segmented B2B email campaigns that sustained about a 9% click-through rate, supporting lead nurturing. I also created short-form social videos and tripled organic followers without paid ads.
I use audience and competitor research to shape messaging, and prepare client briefs, presentations, and performance recommendations. I’ve also created AI-assisted workflows and reusable Canva templates for recurring marketing tasks.
Previously, as Co-Founder at CogniCare Limited, I worked on financial forecasting, budgeting, and variance analysis. At Optimal Insight (Centre for Future Insights), I assisted with qualitative research on HR strategy in Malaysia’s Digital Economy and conducted analysis involving more than 40 participants.
Experience
Work history, roles, and key accomplishments
Marketing and Operations Assistant
Freelance
May 2025 - Present (1 year 6 months)
-Built and grew a client's landing page through ad copywriting and SEO: ~5% click-through rate, increased new users +31.6% (1.7K), increased active users +35.6% (1.8K), and increased average engagement time +385% (1m 58s).
- Wrote and ran segmented B2B email campaigns that sustained a ~9% click-through rate, roughly 2x the industry average, supporting lead nurturing.
-Created short-form social vid
Co-Founder
CogniCare Limited
Aug 2023 - Sep 2025 (2 years 1 month)
- Valuation of Intellectual property based on DCF and cost based models
- Forecasting key figures and breakeven analysis
- Budgeting and executing variance analysis
- Liaison with external parties for business partnership
- Recording and reporting on financial transactions to relevant stakeholders
Research Intern
Optimal Insight (Centre for Future Insights)
Nov 2023 - May 2025 (1 year 6 months)
Assisted in qualitative research for a PhD thesis on HR strategy in Malaysia’s Digital Economy.
Conducted qualitative analysis on more than 40 participants.
Led the "Insight Kids" business segment aimed at cognitive development in children.
Facilitated Management training at IPSOS and Prudential Sdn Bhd.
- Assisted with drafting the annual financial statements
- Conducted monthly variance analysis on the company and subsidiaries
-Maintained loan records for Singaporean and Vietnamese counterparts
-Assisted with monthly reconciliation of the company and subsidiaries
- Liaise with auditors and calculated items in note to auditors
Finance Intern
My Naturi
Dec 2021 - Jul 2022 (7 months)
-Created and reconciled invoices daily for both the main merchandise operation and Pasar KL operations
-Assisted in processing and tracking payments and initiating cross border and statutory payments
-Assessed and reported on the financial health of the company
-Researched market competition and helped develop pricing of products
-Forecasted burn rates and sales to aid with decision making
Treasurer
Monash University Student Association
Oct 2020 - Dec 2021 (1 year 2 months)
- Processed financial requisition and approved requests
- Prepared a 5 figure budget for whole of Monash University student association
- Designed an efficient internal system to cut down on time and manpower for processing
- Introduced new methods of communicating numerical information to various stakeholders
This role has given me the opportunity to provide financial advice to several depa
Publicity officer for School of Business
Monash University Student Association
Aug 2020 - Dec 2020 (4 months)
-Analyzed the audience trends to come up with effective social media strategies.
-Collaborated to create content for franchise events such as Youth Startup Bootcamp.
-Structured posting schedules to maximize engagement.
-Designed several media content and products including posters, animated videos, and merchandise.
Volunteer
Parsatuan Dyslexia Malaysia
Jan 2017 - Dec 2017 (11 months)
-Volunteered to teach Primary curriculum to Children with Dyslexia
-Committed every Friday to visit the center and help out with any task they required.
-Assisted in carrying out other recreational activities for the children.
-Carried out an excursion to increase the exposure of the organization in my high school.
Education
Degrees, certifications, and relevant coursework
HubSpot
Digital Marketing
Oct 2026 · Expires Nov 2028
Monash University Malaysia
Bachelor of Business, Banking and Financial Support Services
2019 - 2022
First Class Honours graduate (GPA 4.0)
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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