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Naizian Fernandes

@naizianfernandes

Senior Consultant at Infosys coordinating SAP S/4HANA implementations and building operational dashboards for incident and SLA performance.

India

Message

At Infosys, I’ve contributed to SAP S/4HANA Greenfield, Brownfield and Bluefield implementation programs, supporting testing, defect management, deployment readiness and post-go-live stabilization.

I coordinate functional and integration testing, including test planning, execution tracking, defect triage and status reporting. I also work with business, project and technical teams to track risks, dependencies and actions.

At Infosys, I developed management and executive dashboards using Excel, Power Query and ServiceNow. They report on incident volumes, backlog, SLA performance, MTTR and resolution trends, helping turn operational data into actionable insights.

Earlier, as a Quality Engineer at Goa Sintered Products Pvt. Ltd, I worked on inspections, quality reports and new-part development, and represented the company during external audits for ISO 9001 certification.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant

Current

Infosys Ltd

May 2018 - Present (8 years 4 months)

Contributed to SAP S/4HANA transformation programs, led testing activities, and managed incident and defect governance. Developed executive-level reporting dashboards and performed data-driven operational analysis to support leadership decision-making.

SAP S 4HANA Testing Defect Management Incident Management ServiceNow Excel Power Query Business Analytics Stakeholder Management Project Governance

Quality Engineer

Goa Sintered Products Pvt. Ltd

Apr 2014 - Apr 2015 (1 year)

Maintained incoming, in-process, and pre-dispatch inspection quality for all parts produced in the plant. Verified quality reports, supported new part development, and represented the company during ISO 9001 external audits.

Quality inspection Quality Control ISO 9001 Documentation Audit

Education

Degrees, certifications, and relevant coursework

Goa Institute of Management

MBA, Marketing

2016 - 2018

Pursued an MBA in Marketing from Goa Institute of Management from June 2016 to March 2018.

Padre Conceicao College of Engineering

Bachelor of Engineering, Mechanical Engineering

2009 - 2013

Completed a Bachelor's degree in Mechanical Engineering from Goa University, affiliated with Padre Conceicao College of Engineering, from 2009 to 2013.