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Nahian Uddin

@nahianuddin

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Sales and marketing professional at WELLSPRING (HMF), where I developed sales plans and analyzed campaign performance.

Bangladesh

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At WELLSPRING (HMF), I developed sales and marketing plans and pricing strategies, and analyzed market trends, customer behavior, and campaign performance.

At Holidayzer BDLtd., I promoted travel packages and hotel services, converted inquiries into bookings, and supported clients through follow-up and after-sales service. I also handled customer inquiries and booking issues at Holidayzer Germany LTD.

My humanitarian work includes market monitoring and activation with OXFAM GB, household data collection with Social Assistance and Rehabilitation for the Physically Vulnerable (SARPV), and MEAL data entry support at Handicap International. I’ve also interpreted and translated FGD and KII data and supported communication among humanitarian staff and community members.

Experience

Work history, roles, and key accomplishments

Head of Sales & Marketing

Wellspring (HMF)

Mar 2026 - Aug 2026 (5 months)

Developed and executed sales and marketing plans to support revenue growth, market expansion, and brand positioning. Led cross-functional activities across sales, digital marketing, and customer service to achieve KPIs.

Sales Strategy Marketing Strategy Digital Marketing Market Analysis Customer Behavior Analysis Campaign Performance Analysis Pricing Strategy Promotional Strategy ROI Analysis KPI Management

Sales Executive

Holidayzer BDLtd.

Mar 2024 - Jan 2025 (10 months)

Generated leads and converted inquiries into confirmed bookings by promoting travel packages, hotel services, and customized tour solutions. Maintained strong client relationships through follow-ups and after-sales support.

Lead Generation Sales Customer Relationship Management Travel Packages Hotel Services Tour Solutions Client Communication After Sales Support Collaboration

Customer Support Agent

Holidayzer Germany LTD

Jan 2024 - Feb 2024 (1 month)

Handled customer inquiries and complaints via phone, email, and chat, ensuring timely and effective resolution. Provided accurate information about services, bookings, and policies, and maintained customer records.

Customer Support Communication Skills Problem Solving Record keeping Escalation Management Service quality

Enumerator

Social Assistance and Rehabilitation for the Physically Vuln

Sep 2020 - Nov 2020 (2 months)

Collected household data to assess food security and nutrition conditions. Conducted door-to-door interviews with beneficiaries in host and refugee communities.

Data Collection Household Surveys Food Security Assessment Nutrition Interviewing Data Ethics EFSN Guidelines Vulnerability Identification

Data Entry Operator

Handicap International

Aug 2019 - Aug 2019 (0 months)

Supported the MEAL team with collection and consolidation of hard-copy registration and other field forms. Entered hard-copy data into SurveyCTO Collection using mobile devices.

Data Entry Data Management SurveyCTO MEAL Data Quality Error Identification Mobile Data Collection

Market Facilitator (EFSVL)

OXFAM GB

Jan 2019 - Jun 2019 (5 months)

Provided mentoring and coaching to shopkeepers to strengthen local market capacity and connections with Rohingya markets. Participated in market research, monitoring, and trend analysis.

Market Facilitation Mentorship Coaching Market Research Market Conditions Monitoring Trend Analysis Market Activation Stakeholder Engagement Data Analysis Reporting

Market Translator (EFSVL & MEAL)

OXFAM GB

Feb 2018 - Feb 2018 (0 months)

Translated Focus Group Discussion (FGD) and Key Informant Interview (KII) data into English using Excel.

Translation FGD KII Excel Data Translation

Enumerator (Livelihood Project)

OXFAM GB

Dec 2017 - Jan 2018 (1 month)

Conducted household numbering and household/family data collection. Collected data on disease, food security, water and sanitation, and supported data entry.

Data Collection Household Surveys Food Security Water and Sanitation Data Entry Questionnaire Verification Demographic Data

Interpreter

Associated Press (AP)

Mar 2017 - Apr 2017 (1 month)

Provided interpretation among humanitarian staff, Rohingya beneficiaries, and host community members in English, Bangla, and Rohingya. Translated questionnaires, consent forms, and meeting notes.

Interpretation Translation English Bangla Rohingya Cultural Sensitivity Communication Skills Field Support