Open to opportunities

Nagissa LIBOLT

@nagissalibolt

Message

I manage cloud, trading, and compliance services while reducing operational risk.

France

Message

What I'm looking for

I'm looking to lead cloud, service delivery, risk, compliance, and transformation projects where I can strengthen governance, improve operational resilience, and deliver customer-focused services.

I've managed risk, compliance, and service delivery for trading and regulatory products at Société Générale, AXA Group, and LCH/LSEG. I own trading telephony, recording, archiving, SLA performance, compliance-risk reporting, and responses to regulatory inquiries.

Across audit remediation, cloud migration, entity onboarding, and post-trade projects, I establish governance, manage budgets and vendors, coordinate stakeholders across EMEA, India, and London, and use ITIL, Agile, Scrum, Power BI, Jira, AWS, and Azure to improve service performance.

Experience

Work history, roles, and key accomplishments

Current

Service Manager – Risk Compliance - Trading

Current

Trading

Sep 2025 - Present (11 months)

IT Service Manager owning Trading Telephony and Recording, ensuring SLA compliance and transparency in identifying, reporting, and mitigating operational compliance risk events. Produces regular reports to senior management and investigates compliance risk issues.

ITIL SLA Management Compliance Risk Management Reporting Stakeholder Management

LOD1 Risk Adviser

Clou✓

Oct 2022 - Sep 2025 (2 years 11 months)

Responsible for oversight of operational risk assessment of Post Trade projects, ensuring consistent implementation of LCH Operational Risk Policy. Manages project governance and maintains project trackers.

Operational Risk Governance Project Management Power BI Power Automate SharePoint Jira AWS Azure

Senior Service Delivery Manager – Project Manager

Société Générale

Sep 2019 - Sep 2022 (3 years)

IT Owner of recording and archiving product for regulatory requirements in EMEA, ensuring SLA compliance and driving operational improvements. Managed audit recommendation projects and roll-out/migration projects.

Service Delivery Project Management Compliance Audit NICE Symphony Azure SharePoint Exchange

Major Incident/Problem Manager – Project Manager

AXA Group

Jul 2015 - Sep 2019 (4 years 2 months)

Managed major incidents (P1, P2) and coordinated internal and third-party resources until resolution. Drove proactive problem management and compiled management information for senior decision making.

Incident Management Problem Management ITIL ServiceNow Stakeholder Management