Nadin Savina
@nadinsavina
I turn complex fintech operations into scalable, automated workflows using AI and structured requirements.
GeorgiaWhat I'm looking for
At Plata, a Mexican digital bank, I map operational workflows and decision logic to reduce incorrect investment-support transfers by 62%. I also improved AI customer-inquiry classification accuracy by 58% and built an AI-assisted dialogue-quality model that reduced off-topic responses by 38%.
Previously at Doctis, I automated discount issuance from a three-day turnaround to instant delivery, reduced time-to-market by 20%, and built event-based web and mobile tracking in Amplitude. I redesigned operational flows to increase conversion by 2 percentage points and saved senior staff 25+ hours per quarter through documentation and workflow standardisation.
I turn unclear operational needs into executable requirements, process rules, edge cases, and measurable improvements for product and engineering teams.
Experience
Work history, roles, and key accomplishments
Business Analyst
Plata Bank
Oct 2025 - Present (11 months)
Reduced incorrect transfers to investment support by 62% through workflow mapping and decision logic. Built AI-based models to evaluate support dialogue quality and improved AI classification accuracy by 58%.
Education
Degrees, certifications, and relevant coursework
Moscow Institute of Technology and Management
Bachelor's Degree, Economics
2023 -
Pursuing a Bachelor's degree in Economics part-time while working full-time.
Availability
Location
GeorgiaAuthorized to work in
Job categories
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