Nadine creighton

I am a customer service representative with a strong focus on delivering exceptional support and ensuring customer satisfaction. My experience spans various roles, including customer support, reception, and administration, which has equipped me with a well-rounded skill set. I pride myself on my ability to remain calm and solution-focused, even in high-pressure situations, ensuring that customers feel heard and valued.

Throughout my career, I have consistently sought to improve processes and enhance customer experiences. At Amazon, I successfully managed inbound calls and chats, assisting customers with product, payment, and order queries. My proactive approach allows me to identify potential issues before they arise, ensuring a seamless experience for customers. I believe in maintaining positive relationships and providing effective solutions to resolve any disputes or complaints.