Janay Sneed

Managed driver schedules, ensuring timely deliveries and improved route efficiency while coordinating with the logistics team to resolve delivery issues. Implemented safety protocols, oversaw fleet operations, and optimized routes using data-driven strategies to boost efficiency and cut costs. Fostered strong relationships with drivers and clients, resolving conflicts and spearheading innovative t

Maintained an up-to-date knowledge base of all relevant legislation pertaining to regulatory compliance and collaborated with legal counsels on initiatives. Performed internal audits to evaluate the effectiveness of the organization's compliance program and identified opportunities for process improvements. Conducted training sessions for staff members on regulatory compliance topics and coordinat

Supervised and coordinated staff activities, ensuring compliance with established policies, procedures, and safety standards. Resolved issues during transit, such as delays or damages, and coordinated the loading and unloading of containers at ports and rail yards. Maintained accurate records of transactions and analyzed data to determine the most cost-effective transportation modes.

Managed multiple tasks simultaneously while adhering to quality assurance guidelines and utilized effective communication to build customer relationships. Performed root cause analysis on recurring problems and assessed current operational processes for areas of improvement. Created detailed reports summarizing findings from investigations into unresolved customer issues and ensured compliance wit

Proficiently used computer systems for data entry, tracking, and managing driver information, responding quickly to emergencies involving drivers or vehicles. Assigned loads to drivers based on designated routes and maintained accurate records of dispatches, pickups, and deliveries. Assisted in training new staff members on dispatcher duties and evaluated driver performance.

Coordinated training sessions for new employees on relevant topics and responded to telephone calls and emails from customers or clients. Provided administrative support in scheduling appointments, organizing documents, and preparing reports. Developed and maintained effective relationships with vendors and suppliers, ensuring efficient office operations.

Developed scheduling protocols to improve the efficiency and accuracy of the scheduling process, ensuring compliance with all policies and procedures. Coordinated and managed complex schedules for multiple departments, forecasting upcoming work volume to develop shift schedules. Provided training sessions to new hires on scheduling software applications and facilitated effective communication amon

Studied the fundamentals of biology, gaining a comprehensive understanding of living organisms and their processes. Developed strong analytical and research skills through coursework and laboratory experiences.