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Nadia El Hajiz

@nadiaelhajiz

Multilingual digital professional skilled in project coordination and digital operations.

Morocco
Message

What I'm looking for

I seek a role where I can coordinate digital projects, improve operations, engage multicultural stakeholders, and grow into product or program leadership.

I am a multilingual digital professional with hands-on experience in project coordination, digital operations, and customer support across multicultural settings. I hold a Bachelor's Degree in Management from the Faculty of Legal, Economic and Social Sciences (FSJES) in Morocco.

I have contributed to festival international development and app/web projects by managing stakeholder communications, social media engagement, and coordinating technical teams to deliver projects on schedule and within budget.

Curious, adaptable, and detail-oriented, I excel at digital content review, CRM management, and client relations, and I am motivated to apply my skills to innovative projects that leverage technology and foster cross-cultural collaboration.

Experience

Work history, roles, and key accomplishments

FC

Customer Service Specialist

Freelance Company

Jan 2021 - Jan 2023 (2 years)

Delivered remote support via calls, chat, and email, maintained CRM accuracy, reviewed digital content for errors and sensitive information, and assisted e-commerce clients with inquiries and refunds.

Education

Degrees, certifications, and relevant coursework

FF

Faculty of Legal, Economic and Social Sciences (FSJES)

Bachelor's Degree, Management

Pursuing a Bachelor's Degree in Management with multilingual digital professional skills and experience in online operations and social media management.

HB

High School (Scientific Baccalaureate)

High School Diploma, Science (Baccalaureate)

Completed Scientific Baccalaureate (High School Diploma) with experience in online operations, content review, and social media management.

Tech stack

Software and tools used professionally

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Nadia El Hajiz - International Development Coordinator - Flyinclub Festival | Himalayas