Open to opportunities

Mzwandile Dlamini

@mzwandiledlamini

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Digital transformation specialist with a decade of experience in analytics.

Eswatini

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What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and growth, particularly in digital transformation and AI integration.

With over a decade of experience as a Business Analyst, Software Developer, and Digital Transformation Specialist, I excel in transforming complex data into actionable insights that drive strategic decision-making and operational efficiency. My career has been marked by a strong track record of delivering data-driven solutions, optimizing business processes, and fostering collaboration across diverse teams.

Throughout my journey, I have successfully led projects in various sectors, including manufacturing, public service, and banking. My role as a Business Analyst at the Central Bank of Eswatini involved improving SAP Vault business processes and managing critical projects. I am passionate about leveraging technology to create innovative solutions, particularly in the realm of AI and cloud services.

Experience

Work history, roles, and key accomplishments

Current

AI and Digital Transformation

Current

Self-Employed

Jan 2021 - Present (4 years 5 months)

Directed digital transformation vision, growth, and market positioning. Developed and implemented software solutions tailored for government agencies. Oversaw software design and implementation for large-scale projects, identifying new opportunities and securing contracts.

Digital Transformation Software Development Project Management Business Development Python Cloud Services Data Management

Business Analyst

Central Bank of Eswatini

Sep 2017 - Apr 2024 (6 years 7 months)

Improved and stabilized SAP Vault business processes by analyzing, evaluating, and automating processes. Decreased segregation of duties in SAP ERP Vaults payments stream by redesigning system user roles. Maintained project timelines and developed business process analysis for various departments.

SAP Business Process Analysis Project Management Data Visualization SQL Stakeholder Engagement Process Mapping Continuous Improvement

Programmer Analyst

Eswatini Government Ministry of ICT

Nov 2014 - Aug 2017 (2 years 9 months)

Engineered and coded government systems in C#, Java, and .NET frameworks, increasing operational efficiency. Simplified system user manuals for quicker user acceptance and facilitated successful end-user training. Accelerated coded software products installation for end users to expand system usability.

C++Java .NET Framework Software Development System Implementation User Training Technical Documentation Usability

I.T Support Technician

Royal Eswatini Sugar Corporation

Apr 2011 - May 2011 (1 month)

Lessened Desktop and printer procurement costs by performing physical desktop and printer inventory. Outperformed user desktops and printer configuration for domain connectivity. Resolved user problems connected to the domain and improved network performance by optimizing CISCO Switches.

IT Support Desktop Support Cisco Inventory Management

I.T Intern

Royal Eswatini Sugar Corporation

Mar 2009 - Aug 2009 (5 months)

IT Support Desktop Support Cisco Inventory Management

Education

Degrees, certifications, and relevant coursework

London Metropolitan University

Master of Science, Information Technology

Currently pursuing advanced studies in Information Technology, specializing in Business Process Mapping and Modelling. Focusing on transforming complex business processes through strategic mapping and modelling techniques.

Vaal University of Technology

Baccalaureus Technologiae, Computer Science & Applied computing

Completed a Baccalaureus Technologiae degree with majors in Computer Science and Applied Computing. Gained foundational knowledge and practical skills in various areas of computing.

Swaziland College of Technology

Diploma, Computer Science & Applied computing

Obtained a Diploma in Computer Science with majors in Computer Science and Applied Computing. Developed core competencies in computer science principles and their practical applications.