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Mya Ratliff

@myaratliff

Mental Health Technician and compassionate psychology student skilled in patient support, documentation, and confidential care.

United States
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What I'm looking for

I’m looking for a coordinator role in mental health or behavioral health where I can support scheduling, documentation, and team operations, with opportunities to keep growing while working in a supportive, organized environment (hybrid or work-from-home).

I’m a Psychology major and Mental Health Technician focused on compassionate, detail-oriented support for clients and teams. I bring strengths in child growth & development, behavioral health, and clear communication grounded in a therapeutic mindset.

In my current role at Willow Springs Center, I observe patient behavior to monitor treatment plan effectiveness and document progress in patient charts. I also support and coordinate daily living, recreational opportunities, and meal planning, while maintaining therapeutic one-on-one relationships to help achieve treatment goals.

Previously, I supported clinical and office operations through remote office assistant work, handling clerical tasks, phone calls, message delivery, file management, and meeting coordination. I’m trained to document client information and communicate professionally while protecting confidentiality and following HIPAA guidelines.

Alongside mental health work, I’ve led structured programs as an After School Team Leader and served as a Parent Liaison, building partnerships with families and educators, organizing workshops, and supporting student progress and scheduling. I’m now seeking a coordinator role in mental health/behavioral health and management where I can strengthen scheduling, documentation, and team support—ideally through a supportive hybrid or work-from-home setup.

Experience

Work history, roles, and key accomplishments

AS

Office Assistant

Alternative Strategic Solutions

Aug 2024 - May 2025 (9 months)

Provided clerical and office support, including organizing supplies, typing and note-taking during meetings, and ensuring day-to-day office operations. Handled mail, files, phone calls, messages, meeting coordination, and client information documentation.

SC

After School Team Leader

Sacramento Chinese Community Service Center

Aug 2023 - May 2025 (1 year 9 months)

Supervised and guided student programs and led recreational activities designed to be enjoyable and beneficial. Facilitated STEAM, literacy, and health and wellness activities while participating in visual and performing arts to support student growth and development.

GT

Girl Scout Troop Leader

Girl Scout Troop

Jan 2024 - May 2024 (4 months)

Led activities for a Girl Scout troop, including assisting with distributing money for activities and administering welcome packets for new troop members. Helped stock cookies and planned troop activities to build skills.

TP

Parent Liaison

Trio Upward Bound Program

Sep 2023 - May 2024 (8 months)

Served as a communication bridge between parents and the educational institution by addressing concerns and strengthening partnerships with families and educators. Coordinated workshops, supported students with current and future learning needs, and documented student progress along with academic planning and schedules.

RC

House Assistant

Ronald McDonald House Charities

Oct 2022 - Apr 2023 (6 months)

Greeted families and checked them in, supported intake by storing donations, and helped prepare rooms for guests. Managed donation and food pantry stocking, handled phone calls, created codes for long-term stays, and documented family/client updates during transitions.

Education

Degrees, certifications, and relevant coursework

University of Nevada, Reno logoUR

University of Nevada, Reno

Bachelor's degree, Psychology

2025 -

Currently pursuing a Bachelor’s degree in Psychology at the University of Nevada, Reno (since Fall 2025). Also pursuing a minor in Chinese.

AC

American River College

Associate's degree, Psychology, Sociology, and Social Sciences

2023 - 2025

Completed an Associate’s program in Psychology, Sociology, and Social Sciences at American River College from 2023 to 2025.

IS

Inderkum High School

High School Diploma

Earned a high school diploma in 2023.

Tech stack

Software and tools used professionally

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