Mwende Mutuku

Ensured smooth customer flow and addressed inquiries while adhering to all relevant standards and procedures for examinations. Conducted candidate entry, exit, and identity checks, and invigilated examinations to required standards.

Reviewed and assessed various visa applications, ensuring compliance with the Immigration and Refugee Protection Act (IRPA) and related regulations. Identified and flagged incomplete, suspicious, or fraudulent applications for further review and action.

Processed visa applications at various stages, including screening documents and updating data in computerized systems like GCMS. Identified discrepancies in problematic applications to support program integrity and provided routine information to clients.

Maintained complete and accurate refugee records in the WRAPS database, both electronically and physically. Provided oversight and conducted quality checks for Case Processing Assistants, ensuring consistent and correct case updates.

Received, created, entered, scanned, and attached new applications into the refugee information database (WRAPS). Conducted regular quality assurance checks to ensure cases were consistently and correctly updated.

Engaged in community service and prepared documents and files related to children’s development and future plans. Interacted with children individually and in groups, facilitating various developmental activities.

Conducted personal interviews to determine refugee identity and claims, applying established procedures. Analyzed the eligibility of refugee applicants for final decisions by USCIS Officers.

Participated in community service initiatives and performed note-taking and report writing during conferences. Contributed to various volunteer activities as part of the United Nations program.

Prepared lesson plans and conducted practical training lessons for preteens on abstinence-related issues. Facilitated educational sessions to enhance understanding and promote an Aids-free generation.

Attended court sessions and took minutes during client meetings, preparing and storing client files. Conducted file reviews and performed various administrative duties within the commercial law/conveyance department.

Focused on Development Studies with an emphasis on Peace and Conflict. Gained in-depth knowledge of international relations theories and their practical applications.

Grade: Second Class Upper Division

Completed a Bachelor of Laws degree with Second Class Upper Division honors. Developed a strong foundation in legal principles and practices.