DMDerrick Mwenda
@derrickmwenda
Experienced professional specializing in casework, claims management, and organizational security.
KenyaWhat I'm looking for
As a seasoned professional with a strong background in casework, claims management, and organizational security, I leverage my expertise to drive team success, achieve strategic objectives, and maintain excellence in diverse work environments. With a proven record of conducting resettlement interviews, analyzing eligibility, and upholding high-performance standards, I excel in data collection, verification, and analysis.
Throughout my career, I have demonstrated strong leadership and management skills, successfully leading teams and coordinating tasks to achieve objectives. I am well-versed in compliance and regulatory knowledge, ensuring adherence to policies, procedures, and regulatory standards.
I am a results-driven individual with a passion for driving business growth, identifying new market opportunities, and establishing strategic partnerships. I possess excellent communication skills, effectively conveying ideas, information, and instructions both verbally and in writing.
Experience
Work history, roles, and key accomplishments
Caseworker
CWS Africa
Jan 2023 - Present (2 years 5 months)
Conducted resettlement interviews and analyzed eligibility for refugee applicants. Managed caseloads while upholding organizational and regulatory standards.
KYC Team Lead
Peleza International
Feb 2022 - Nov 2022 (9 months)
Led a team of KYC specialists to achieve departmental goals and targets. Implemented strategies that improved team performance and efficiency.
Verification Specialist
Peleza International
Jan 2021 - Jan 2022 (1 year)
Conducted pre-employment and KYC verifications, managed calls, and maintained data privacy.
Business Development Specialist
Peleza International
Jan 2020 - Jan 2021 (1 year)
Identified new market opportunities and established strategic partnerships. Contributed to revenue generation and sales growth.
Design Planner
Victoria Courts
May 2018 - Jul 2019 (1 year 2 months)
Trained sales staff, monitored KPIs, and conducted market surveys. Provided customer service and wrote sales reports.
Legal Advisor (Consultant & Co-Founder)
Building and Securing Futures Initiative
Jan 2017 - Jun 2019 (2 years 5 months)
Provided legal advisory services and contributed to organizational growth.
Sales Manager
Centaur Ventures and Obama Enterprises
Jan 2018 - May 2018 (4 months)
Managed sales teams and achieved sales targets. Contributed to revenue generation and customer acquisition.
Property Manager/Assistant Administrator
Adams Acres
Jul 2017 - Jan 2018 (6 months)
Managed property operations, monitored KPIs, and ensured customer satisfaction.
Deputy Presiding Officer
Independent Electoral and Boundaries Commission
Jul 2017 - Oct 2017 (3 months)
Managed electoral processes and ensured compliance with regulations.
Sales Executive & Events/Social Media Specialist
Harriet Group of Companies
Feb 2017 - Jul 2017 (5 months)
Managed sales teams, planned events, and developed social media strategies.
Voter Verification Clerk
Independent Electoral Commission
Jan 2017 - Jul 2017 (6 months)
Verified voter registrations and maintained data accuracy.
Voter Registration Assistant
Independent Electoral Commission
Jan 2017 - Jul 2017 (6 months)
Assisted with voter registration processes and maintained data accuracy.
Attaché
Nairobi County Council
Jun 2016 - Oct 2016 (4 months)
Provided administrative support and maintained office operations.
Computer Applications Tutor
Brookside Company
Aug 2013 - Sep 2013 (1 month)
Taught computer applications and developed curriculum.
Intern
Security Department, Kenya Methodist University
Jan 2013 - Mar 2013 (2 months)
Assisted with security operations and developed skills in security management.
Education
Degrees, certifications, and relevant coursework
Derrick hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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