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MUSTAPHA HOUMAM

@mustaphahoumam

AI Content Reviewer with native Arabic and C1 English, applying structured evaluation and quality checks to technical support cases at Sungreen.

Poland

Message

What I'm looking for

I'm seeking remote asynchronous contract work and am available immediately.

At Sungreen, I evaluate and classify incoming technical issues against structured troubleshooting guidelines, then document my reasoning, escalation tags, and resolution steps in CRM. I also flag complex cases for senior engineers with a clear written summary.

My background includes technical documentation and quality compliance in renewable energy. On GI Energy’s 841 kWp commercial project, I completed pre-commissioning inspections against EPC checklists and maintained as-built documentation, flagging deviations in written reports.

I’m a native speaker of Modern Standard Arabic and Moroccan Arabic, with C1 English. I’m available immediately for remote asynchronous contract work.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

Sungreen

Aug 2026 - Present (2 months)

Evaluate and classify incoming technical issues from installers against structured troubleshooting guidelines, documenting written rationales in CRM and flagging ambiguous cases for senior engineers.

Technical Support Troubleshooting CRM Documentation French English

PV Systems Technical Support & Design Technician

SOLEILMAR

Sep 2024 - Dec 2024 (3 months)

Prepared detailed technical documentation and quality checklists, identified recurring failure modes, and produced structured written reports for the engineering team.

Technical Documentation Quality Checklists Reporting Multilingual Communication

Photovoltaic Field Technician

GI Energy

Mar 2024 - Aug 2024 (5 months)

Executed pre-commissioning inspections against EPC quality checklists with zero safety incidents and 100% compliance, maintaining as-built documentation and flagging deviations.

EPC Quality and Compliance Inspections Documentation Multilingual Communication

Solar Energy Technician

JET ENERGY

Dec 2023 - Feb 2024 (2 months)

Verified installation quality against technical drawings, conducting detail-oriented reviews of wiring, connections, and system configurations.

technical drawings Quality Verification Solar Installation

Solar PV Intern

Group Solar Hong Kong

Apr 2023 - Jul 2023 (3 months)

Produced a full technical design file for a 58 kWp system, including structured documentation and client-facing reports in Arabic, French, and English.

Technical Design Documentation Client Reporting Multilingual Communication