Open to opportunities

Muskan Singh

@muskansingh1

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Dedicated Key Account Manager with a strong background in education.

India

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What I'm looking for

I am looking for opportunities that allow me to leverage my skills in client management and education while fostering a collaborative and growth-oriented work environment.

As a Key Account Manager at Tata Aia Insurance, I excel in managing key accounts, driving policy sales, and ensuring client retention. My role involves coordinating with internal teams to deliver customized insurance solutions while analyzing partner performance to implement effective growth strategies. I am passionate about aligning our offerings with market trends and client needs, which has significantly contributed to our success.

Before my current position, I served as a Senior Teacher and Programme Coordinator at Shanti Juniors, where I was recognized with the Best Teacher Award for my commitment to student success and innovative teaching methods. I designed engaging lesson plans and collaborated with fellow educators to refine our curriculum, ensuring it met educational standards and student needs. My experience in education has honed my communication and leadership skills, which I now apply in my current role to foster strong client relationships.

Experience

Work history, roles, and key accomplishments

Current

Key Account Manager

Current

Tata AIA Insurance

Jan 2025 - Present (7 months)

Manages key accounts, driving policy sales, renewals, and client retention. Coordinates with internal teams to deliver customized insurance solutions. Analyzes partner performance and implements growth strategies.

MS Excel MS Office Communication Analytical Thinking Customer Success Time Management Leadership

Operator

Tata AIA

Apr 2024 - Dec 2024 (8 months)

Created and maintained NAFF, ensuring accurate and timely updates. Addressed customer queries and resolved issues, enhancing customer satisfaction. Managed policy logins and streamlined processes to improve operational efficiency.

Customer Service Data Entry Process Improvement Communication

Senior Teacher & Programme Co-ordinator

Shanti Juniors

Oct 2019 - Mar 2024 (4 years 5 months)

Delivered high-quality education to a diverse group of students, fostering academic growth and personal development. Recognized with the Best Teacher Award for outstanding teaching performance, commitment to student success, and creating a positive classroom environment. Designed and implemented engaging lesson plans, utilizing innovative teaching methods to enhance student learning and retention.

Curriculum Development Lesson planning Mentorship Classroom Management Communication Leadership

Education

Degrees, certifications, and relevant coursework

L.N. Mithila University

Master of Science, Botany

2022 - 2024

Grade: 76.75%

Completed a Master of Science in Botany with Honors, achieving a grade of 76.75%. This advanced program deepened knowledge in botanical sciences.

L.N. Mithila University

Bachelor of Science, Botany

2018 - 2021

Grade: 61%

Earned a Bachelor of Science in Botany with Honors, achieving a grade of 61%. This foundational degree provided comprehensive knowledge in plant biology.