Musa Mustapha
@musamustapha
I build trusted customer relationships through onboarding, community support, and organized CRM operations.
NigeriaWhat I'm looking for
I'm a Jr. Customer Success Manager at Toile studio, building on a career that moved from customer support into customer success.
At Evonaire, I managed regional community operations, onboarded members, addressed feedback with empathy, and partnered with cross-functional teams to improve member experience across an ethical voice-first AI platform.
At Tellory, I built and managed 800+ verified provider profiles, researched healthcare providers and creators, and maintained content, metadata, and data quality in a fast-paced startup environment.
Experience
Work history, roles, and key accomplishments
Worked as Jr. Customer Success Manager at Toile studio.
Researched and sourced healthcare providers, clinics, and creators to support business growth and platform expansion.
Built and managed 800+ verified provider profiles, maintaining high standards of data quality and organization.
Oversaw content management by uploading content, optimizing metadata, and performing quality reviews.
Followed structured operational processes while working closely with
Managed regional community operations in alignment with Evonaire's ethical, voice-first AI platform ("care as currency") based in San Francisco, LA, and Seattle
Served as the primary point of contact for community members, ensuring a welcoming, supportive, and inclusive experience.
Guided new members through onboarding, helping them understand the platform’s values, community guidelines, and avail
Worked as Community Builder at PINDORA.
Worked as Community Builder at Everyrealm Inc..
Education
Degrees, certifications, and relevant coursework
Udemy
Customer Success Manager: Fundamentals to CSM
Issued Aug 2026
Coursera
Introduction to CRM with HubSpot
Issued Aug 2026
Ibrahim Babangida University
bachelor in Political science, Political Science and Government
2017 - 2022
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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