Munib Salehi
@munibsalehi
I support international clients through clear, accurate visa assistance, customer service, and technical support.
AfghanistanWhat I'm looking for
At MRD Turizm in Ankara, I supported a high volume of clients through U.S. visa applications, appointments, documentation, and embassy procedures.
I completed and explained DS-160 applications, managed about 30 visa applications per day during busy periods, followed up on missing information, and handled sensitive customer data confidentially. I also translated between Turkish and Farsi/Dari when needed.
I'm seeking a remote customer service or customer support role where I can use clear communication, professional writing, problem-solving, and international client-service experience to help customers in the U.S. and worldwide.
Experience
Work history, roles, and key accomplishments
USA Visa Agent / Customer Service Representative
MRD Turizm
Jan 2022 - Jan 2025 (3 years)
Assisted customers with U.S. visa application procedures, managed approximately 30 applications per day, and provided support throughout the process. Communicated with clients from diverse backgrounds and maintained confidentiality.
Education
Degrees, certifications, and relevant coursework
Habibia High School
High School Diploma, English Language
2018 - 2020
Completed English Language Program at Habibia High School from 2018 to 2020.
Salaam Education Academy
Certificate, English Language
Completed English language training at Salaam Education Academy in 2019.
Tech stack
Software and tools used professionally
Availability
Location
AfghanistanAuthorized to work in
Salary expectations
Job categories
Skills
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