Mukuka Revelatial Mahupela
@mukukarevelatialmahu
Marketing, PR and communications leader driving brand growth and stakeholder engagement.
What I'm looking for
I am a seasoned marketing and communications professional with over 10 years' experience developing and leading brand, PR and internal/external communications strategies that improve visibility, sentiment and stakeholder engagement. I have led brand audits, managed multi-million dollar sponsorships, and delivered measurable improvements in brand compliance, customer service metrics and partner engagement.
My background spans leadership roles at Mascom, Nando's and major retail groups where I directed cross-functional teams, launched new products and services (including delivery channels now generating 20%+ revenue), and executed high-profile events and anniversary campaigns adopted regionally. I am completing an Executive MBA and bring proven skills in brand strategy, media relations, budget management and performance analysis to drive business results.
Experience
Work history, roles, and key accomplishments
Manager: Brand & Communications
Mascom
Develop and execute brand strategy to enhance market visibility and competitive positioning; managed $10M+ in sponsorships and drove a 40% increase in brand guideline compliance and a 5% reduction in customer complaints in Feb 2025.
Head of Brand & Marketing
Nando’s
Jan 2021 - Dec 2024 (3 years 11 months)
Led strategic brand planning and execution across Botswana (2021–2024), driving a 90% improvement in customer service queries and delivering the 30th anniversary strategy adopted group-wide.
Brand Experience Manager
Nando’s
Jan 2018 - Jan 2021 (3 years)
Adapted and executed Nando’s brand strategy locally (2018–2021), launched delivery services contributing over 20% of revenue and led major PR events including the 25th birthday.
Marketing Manager
Retail Group
Jan 2014 - Jan 2018 (4 years)
Managed national marketing and communications for Debonairs Pizza, Wimpy, and Steers (2014–2018), driving Botswana-specific promotions and brand touchpoint audits that increased revenue and ensured brand consistency.
Customer Relations Manager
X-pert Group
Jan 2010 - Jan 2013 (3 years)
Managed customer relations activities (2010–2013) to improve service delivery and stakeholder engagement across the organisation.
Education
Degrees, certifications, and relevant coursework
Unknown (Executive MBA program)
Executive Master of Business Administration, Business Administration
Activities and societies: Elected class representative/liaison
Enrolled in an Executive Master of Business Administration program; serving as elected class representative/liaison for the cohort.
University of Botswana
Bachelor of Arts, English
Completed a Bachelor of Arts in English, focusing on communication and written analysis relevant to marketing and PR roles.
Institute of Commercial Management
Diploma in Public Relations, Public Relations
Completed a Diploma in Public Relations covering public relations theory and professional communications practice.
Chartered Institute of Marketing
Diploma in Professional Marketing, Marketing
Completed a Diploma in Professional Marketing focused on marketing principles, strategy, and professional practice.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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