@muhammadshahbazadree
Customer service trainer at Mindbridge, training new batches in Temu chat support after resolving customer queries efficiently.
PakistanAt Mindbridge, I worked in Temu chat support, responding to customers and resolving their queries while maintaining good stats. I later became a trainer and currently train new batches and guide them.
I've also worked in customer service and complaint handling at PITC (Power information technology company) WAPDA, and as a graphic designer at Usman carpet house and A-R-A company. I'm currently studying software engineering at Virtual university.
Work history, roles, and key accomplishments
Mindbridge
Oct 2025 - Present (11 months)
Worked as a customer service representative in Temu chat support, maintaining good stats and resolving queries efficiently. Promoted to trainer, currently training new batches and guiding them.
PITC (Power Information Technology Company) WAPDA
Aug 2024 - Jun 2025 (10 months)
Handled customer satisfaction and complaint management, persisting through a demanding role.
Usman Carpet House
Nov 2023 - Aug 2024 (9 months)
Worked as a senior graphic designer, handling design tasks despite a long commute.
A-R-A Company
Mar 2023 - Nov 2023 (8 months)
Handled works related to Photoshop and photography related content.
Degrees, certifications, and relevant coursework
Bachelor, Software Engineering
2024 -
Pursuing a Bachelor's degree in Software Engineering, currently ongoing.
Intermediate, Pre-Engineering
2021 - 2023
Completed Intermediate (FSc Pre-Engineering) with a focus on pre-engineering subjects.
Matric, Science
2019 - 2021
Completed Matriculation with studies in Biology, Physics, Math, and Chemistry.
Software and tools used professionally
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