Muhammad Hassnain
@muhammadhassnain
I drive US customer sales and support conversations while building practical web and automation solutions.
PakistanWhat I'm looking for
I execute B2B cold-calling campaigns for US small businesses, converting leads for web development and AI receptionist automation solutions. I also bring hands-on experience supporting US customers across inbound, outbound, and chat-based sales environments.
At ibex., I maintained customer satisfaction while meeting AHT, CSAT, and QA KPIs. Alongside customer-facing work, I’m developing software engineering capabilities in Java, Spring Boot, SQL, webhooks, and web technologies.
Experience
Work history, roles, and key accomplishments
B2B Sales
Self Employed
Aug 2026 - Present (1 month)
Executes cold calling campaigns targeting US small businesses, converting leads for web development and AI receptionist automation solutions.
Education
Degrees, certifications, and relevant coursework
Sir Syed University of Engineering and Technology
Bachelor of Science, Software Engineering
Pursuing a Bachelor of Science in Software Engineering with an expected graduation in 2028.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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