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Muhammad Ardan

@muhammadardan

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Digital Solutions Specialist at Self-employed, testing web apps and REST APIs with Postman.

Indonesia

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At Self-employed, I support client projects through manual QA, technical troubleshooting, and workflow improvement. I test web applications across UI, user flows, business logic, and REST APIs using Postman, and document reproduced issues.

At Bebas Bermain Digital, I handled customer support and daily operations for a digital product platform. I followed L1–L3 issues from report through resolution, performed manual QA before releases, and supported more than 2,000 transactions in a single day during peak demand.

Experience

Work history, roles, and key accomplishments

Current

Digital Solutions Specialist

Current

Self Employed

Nov 2024 - Present (1 year 11 months)

Support client projects through manual QA, technical troubleshooting, workflow improvement, and selected digital solutions. Test web applications across UI, user flows, business logic, and REST APIs using Postman.

Manual Testing Technical Troubleshooting Workflow Automation REST API Testing Postman UI Testing User Validation Business Testing

Business Operations Specialist

Bebas Bermain Digital

Jan 2020 - Dec 2024 (4 years 11 months)

Managed customer support and daily operations for a digital product platform, including transaction handling, reporting, and supplier coordination. Handled L1-L3 customer issues through web ticketing and WhatsApp, and performed manual QA across UI, user flows, business logic, and REST APIs using Postman.