Michael Thomas Jonathan Penrose

I am a pragmatic and adaptable retail sales leader with a strong track record of driving consistent revenue in specialty apparel and outfitting. I combine product knowledge, customer education, and relationship building to convert and retain clientele.

I have led sales efforts at multiple stores, serving as a top performer and keyholder responsible for significant portions of store net sales and individual yearly revenue. I helped launch a new flagship store in an unestablished market and supported trade-show operations and customer outreach initiatives.

My operational strengths include inventory management, tagging and price adjustments, IT setup for store hardware, and other administrative functions that keep retail operations running smoothly. I work well under pressure, solve problems pragmatically, and adapt quickly to changing team dynamics.

I seek roles where I can continue to drive sales, mentor teammates, improve store operations, and contribute to brand growth through a blend of hands-on customer engagement and behind-the-scenes operational support.