Msaqlain Mshabbir
@msaqlainmshabbir
E-commerce customer support specialist at Port, Customs & Free Zone Corporation, supporting Shopify stores and customers.
PakistanWhat I'm looking for
At Port, Customs & Free Zone Corporation, I provide e-commerce customer support through live chat and email, answering questions about products, orders, availability, and shipping.
I help resolve customer concerns and guide shoppers toward suitable products. I also update Shopify listings, including product details, images, and variants.
I assist with inventory updates and check product information for accuracy. I work remotely, follow store procedures, and support customers in multiple languages when required.
Experience
Work history, roles, and key accomplishments
E-commerce Customer Support
Port, Customs & Free Zone Corporation
Jan 2022 - Present (4 years 9 months)
Provided customer support through live chat and email, handling inquiries about products, orders, and shipping. Managed Shopify product listings and inventory data to ensure accuracy.
Education
Degrees, certifications, and relevant coursework
King Faisal University
Bachelor's degree, Accounting
Pursuing a Bachelor's degree in Accounting at King Faisal University, expected to complete in February 2025.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
Interested in hiring Msaqlain?
You can contact Msaqlain and 90k+ other talented remote workers on Himalayas.
Message MsaqlainGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
