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Moussa Baouchi

@moussabaouchi

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Technical Business Analyst specialising in data-driven FinTech and LMS delivery.

United Kingdom

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What I'm looking for

I seek hybrid or on-site London roles where I can lead analytics-driven delivery, translate stakeholder needs into technical solutions, and drive measurable product and operational improvements.

I am a detail-focused Technical Business Analyst with an MSc in Business Analytics and hands-on experience translating business needs into actionable technical specifications for technology-focused projects.

I led an £8M learning management system migration end-to-end, defining requirements, data mapping and ETL processes, and delivering Power BI dashboards that helped increase referral sales by 25% and learner satisfaction by 32%.

I work well with cross-functional and offshore teams, facilitate stakeholder workshops, produce executive reporting, and apply Agile and structured delivery to achieve measurable outcomes; I am available immediately for hybrid or on-site roles in London.

Experience

Work history, roles, and key accomplishments

Technical Business Analyst

MSc Capstone Project

Jan 2022 - Dec 2022 (11 months)

Led end-to-end analysis and delivery of an £8M LMS migration, eliciting requirements, defining integration acceptance criteria, and coordinating vendors and developers to meet go-live milestones; implemented Power BI dashboards that showed a 25% increase in referral sales and 32% improvement in learner satisfaction.

Power BI SQL ETL UAT Stakeholder Management Agile

Operations Coordinator

Londres Facile Ltd

Jan 2018 - Dec 2019 (1 year 11 months)

Managed international relocation workflows, coordinated suppliers and IT handovers, translated client requirements into technical briefs, and introduced process documentation and dashboards to improve delivery visibility and client satisfaction.

SLA Management Dashboarding Logistics

Team Lead

Retail & Hospitality

Jan 2014 - Present (11 years 9 months)

Led small front-line teams in fast-paced retail and hospitality environments, trained staff, implemented process improvements to increase throughput and reduce errors, and managed customer-facing escalations to improve service quality.

Team Leadership Customer Service Training Process Improvement Quality Control Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Bournemouth University

Master's in Management, Business Analytics

2019 - 2022

Grade: 2:2

Activities and societies: Na

This AACSB-accredited Master's program equipped me with a powerful, in-demand blend of strategic management expertise and advanced business analytics skills. The curriculum was designed to bridge the gap between leadership and data, focusing on how to leverage analytics to drive effective, evidence-based decision-making.

Bournemouth University

Bachelor of Arts (Hons), Enterprise

2015 - 2019

Grade: 2:2

Activities and societies: GradFinder (University entrepreneurship project) 2018 – 2019 Mar 2018 - Apr 2018 A prototype mobile/web platform designed to help university students discover part-time jobs and internships matched to their skills, availability and career goals. The project addressed fragmented campus recruitment channels by providing employers with a streamlined way to find vetted student candidates and improved placement outcomes.

This AACSB-accredited degree focuses on entrepreneurship, providing a strong foundation in business principles. It cultivates an entrepreneurial mindset and essential skills for managing new ventures, covering marketing, finance, accounting, strategic management, and innovation for SMEs. This prepares students to identify market opportunities and manage the legal and financial aspects of start-ups.