Moulyn Njuguna

I am a customer-focused and results-driven professional with over 5 years of experience in customer service, consulting, and hospitality. My proven ability to resolve client concerns and improve satisfaction has been instrumental in providing strategic business support. I am passionate about creating meaningful impact and building effective relationships with clients and teams.

In my recent role as a Customer Support / Business Consultant at Empowered Consumerism, I delivered high-quality customer support through various platforms, addressing client needs and resolving issues promptly. I also provided strategic business advice that contributed to improved performance and conducted onboarding and training for new team members, promoting understanding of our services.

My background in hospitality as a Head Waitress has honed my interpersonal skills and ability to work under pressure. I am adept at communication, problem-solving, and multitasking, ensuring high levels of customer satisfaction and retention. I am eager to leverage my skills and experience to make a positive impact in a dynamic organization.