At Olympic Club & El Ittihad Club, I coached athletics and fitness and created personalized training and nutrition plans. I worked with athletes and regular clients in person and online.
At Concentrix, I supported Comcast customers in the US with technical and billing issues, scheduled technician appointments, and coordinated with back-office teams. I also managed support tickets, provided chat support, and handled escalations and customer-retention opportunities.
In my current customer service role, I focus on building genuine customer relationships and finding solutions. I also have six months of data entry experience and use Microsoft Word and Excel to create documents, spreadsheets, and reports.
