Open to opportunities

mostafa elsayed

@mostafaelsayed1

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Junior Data Analyst turning messy CRM data into clear dashboards and insights.

Egypt

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What I'm looking for

I’m looking for an entry-level data role where I can own reporting and dashboards, keep data accurate and validated, and turn CRM and customer datasets into clear, business-ready insights using SQL, Python, and Power BI.

I’m an Information Systems graduate building value through data analysis, reporting, and data quality. I leverage SQL, Python, Power BI, and Excel to clean and validate high-volume datasets, transform them into dashboards and KPI reporting, and deliver reliable, actionable insights to stakeholders.

In my professional experience, I managed daily prospect and customer records using Salesforce CRM and Excel tracking, improved visibility through structured weekly pipeline and appointment reports, and maintained an estimated 98% documentation accuracy rate. I also built an AI-powered facial analysis system achieving 95% detection accuracy using machine learning and computer vision—combining analytical thinking, technical aptitude, and clear communication.

Experience

Work history, roles, and key accomplishments

Sales Development Rep

Skyline BPO – UpEquity & Universal Home Improvement

Sep 2025 - Jun 2026 (9 months)

Managed daily prospect records in Salesforce CRM and Excel, maintaining documentation accuracy and data quality. Conducted 500+ outbound interactions per day and secured an average of 5 qualified appointments per week, while producing weekly pipeline and appointment reports for management review.

Salesforce CRM Outbound Prospecting Lead Qualification Appointment Setting Pipeline Reporting Data Validation Excel reporting CRM Data Management

Customer Care Specialist Intern

Telecom Egypt

May 2025 - Aug 2025 (3 months)

Assisted 2,000+ customers with billing inquiries, account modifications, service activations, and technical support requests. Maintained accurate customer records and used feedback survey insights to identify recurring issues and support continuous service improvement.

Customer Support Billing Activation Technical Support Customer Feedback Analysis

Education

Degrees, certifications, and relevant coursework

Zagazig University

Bachelor of Information Systems, Information Systems

Activities and societies: Graduation project: AI Facial Analysis System (95% detection accuracy).

Completed a Bachelor of Information Systems at the Faculty of Computers & Information, with a graduation project on an AI facial analysis system achieving 95% detection accuracy.