Mosab Elgrewi

Prospected UK businesses and collectibles sellers, qualified commercial opportunities, and introduced TikTok Shop's seller proposition. Supported seller onboarding and managed prospect conversations to help sellers identify next steps toward growth.

Built UK-market prospect pipelines using Apollo, ZoomInfo, and LinkedIn Sales Navigator, and expanded managed monthly advertising spend from $10,000 to $45,000. Achieved quarterly quota attainment of 103%, 115%, and 146% while mentoring junior partners.

Supported UK Search and Shopping quality work, resolving over 27,000 query and localisation issues. Investigated relevance and language issues, identified root causes, and created training materials to improve documentation and workflows.

Performed data and policy-quality checks, prepared reporting, and escalated recurring issues through established workflows. Supported process improvement and operational documentation to inform programme decisions.

Supported Facebook and Instagram advertisers with campaign optimisation, audience targeting, and acquisition and retention planning. Reviewed campaign performance and communicated practical recommendations aligned with client objectives.

Conducted structured company research and data-quality checks, investigating inconsistencies and maintaining reliable business information. Helped improve processing controls and turnaround while balancing accuracy, productivity, and client requirements.

Supported operational performance and workforce monitoring across approximately 200 employees in a high-volume fulfilment environment. Coached and trained colleagues against productivity, quality, and safety expectations, and supported onboarding and performance investigations.

Postgraduate Diploma in Project Management from Manchester Metropolitan University, completed in 2018.

Grade: Second Class Honours (2:2)

BA (Hons) in Business and Human Resource Management with Second Class Honours (2:2) from Manchester Metropolitan University, completed in 2016.