Mon Jan

Led the HR integration post-merger of three companies, centralizing disparate contracts, holidays, and benefits onto the HRIS (Charlie HR). Redesigned the summer worker hiring process and streamlined onboarding/offboarding for permanent and returning seasonal staff, significantly enhancing efficiency.

Resolved financial discrepancies and ensured regulatory compliance while administering HR finances, encompassing payroll and tax payments, leading to accurate financial reporting and budgeting. Transformed financial operations by implementing Xero into the business and managed BambooHR and Culture Amp to streamline operations and improve data accuracy.

Elevated HR compliance and employee satisfaction by designing equitable reward programs, benchmarking competitive salaries, and comprehensively updating company handbooks. Significantly boosted HR efficiency through the successful implementation of Breathe HR, resulting in a 30% reduction in process time and improved data accuracy.

Enhanced operational capabilities by successfully implementing and integrating Xero, Monday, and Salesforce, and by developing and implementing significant improvements to operating procedures for optimal daily business and administrative efficiency. Managed critical HR projects such as office relocations and budget adjustments, and served as the primary point for quality assurance.

Successfully managed furlough processes during the COVID-19 pandemic and handled redundancies. Introduced a one-day-per-month remote working policy before the pandemic, ensuring a robust online infrastructure, which allowed the company to transition to fully remote work during COVID-19 with no business disruption. Reorganized the CEO's weekly schedule to dedicate two days for internal team engagem

Provided administrative and operational support to the General Manager. Oversaw administrative activities for smooth office operations, arranged meetings and conference calls across various time zones, and maintained and enhanced team culture through social events.

Completed the Associate Diploma in People Management, achieving CIPD Level 5 certification. This program enhanced my expertise in HR operations and talent management.

Obtained a Level 2 Diploma in Human Resources from New Skills Academy. This course provided foundational knowledge in HR principles and practices.

Completed the Payroll Diploma at New Skills Academy, gaining specialized knowledge in payroll processing and administration. This enhanced my ability to manage financial aspects of HR.

Earned a BA (Hons) in Product Design from the Academy of Art & Design. This degree provided a strong foundation in design principles and creative problem-solving.