Open to opportunities

Devh’ani User

@devhaniuser

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Detail-oriented administrative support professional with 4+ years of experience.

United States

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What I'm looking for

I am looking for a remote, low-phone role focused on back-end support and data operations.

I am a detail-oriented and tech-savvy administrative support professional with over four years of experience in remote intake coordination, digital recordkeeping, customer communication, content creation, and data entry. My proficiency in CRM systems, email platforms, and scheduling tools allows me to manage tasks independently while maintaining strong written communication and multitasking abilities.

In my role as an Intake Specialist at The Founders Law Firm, I managed a CRM database, ensuring accurate intake records and compliance with HIPAA regulations. I coordinated schedules and follow-up communications for legal consultations, supporting a cross-functional legal team with backend administrative tasks. Additionally, as a freelance Content Assistant, I planned and created engaging visual and written content for various social media channels, utilizing SEO and trend research to enhance reach and engagement.

Experience

Work history, roles, and key accomplishments

Current

Content Assistant / Digital Marketing Support

Current

Freelance

Jan 2021 - Present (4 years 7 months)

Planned, created, and scheduled visual and written content for social media channels (Instagram, TikTok, YouTube). Used SEO and trend research to improve reach and engagement. Created affiliate promotions and managed email campaigns for product launches.

Content Creation Social Media Management SEO Trend Research Affiliate Marketing Email Campaigns Graphic Design Copywriting

Intake Specialist

The Founders Law Firm

Aug 2022 - Dec 2024 (2 years 4 months)

Managed CRM database with accurate intake records and digital files. Collected and entered sensitive client information in compliance with HIPAA. Coordinated schedules and follow-up emails for legal consultations.

CRM Systems HIPAA)Scheduling Document Management Administrative Support

Customer Support Associate

JCPenney

Apr 2021 - Jul 2022 (1 year 3 months)

Assisted customers with returns, transactions, and online orders. Handled back-office operations including inventory input and visual merchandising. Developed strong multitasking and customer resolution skills.

Customer Service Returns Processing Visual Merchandising Multitasking Problem Solving

Data Entry Clerk

Amazon Fulfillment Center

Jan 2020 - Mar 2021 (1 year 2 months)

Processed high-volume digital orders with barcode scanning and system input. Ensured inventory accuracy through consistent data updates and reporting. Assisted team with product sorting and backend documentation.

Data Entry Inventory Management Documentation

Education

Degrees, certifications, and relevant coursework

Saginaw High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong organizational and communication abilities.