Open to opportunities

Monique Koortzen

@moniquekoortzen

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Dedicated sales professional with strong organizational and communication skills.

South Africa

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What I'm looking for

I am looking for a sales position that offers growth opportunities and a supportive team environment.

My name is Monique Koortzen, and I am a dedicated sales professional with a passion for providing exceptional customer service. With a background in various sales roles, I have honed my skills in communication, problem-solving, and team collaboration. I thrive in fast-paced environments and am committed to achieving the highest standards in my work.

Throughout my career, I have gained valuable experience in sales and customer service, from my early days as a receptionist at Simons Town Quayside Hotel to my recent role as a Supply Chain Administrator. I have consistently demonstrated my ability to manage customer inquiries, maximize sales revenues, and maintain organized workspaces. My experience in diverse settings has equipped me with the adaptability and resilience needed to excel in any sales position.

I am eager to continue my professional growth in a sales role that allows me to leverage my skills and contribute to a dynamic team. I believe in clear communication and teamwork, and I am excited about the opportunity to bring my expertise to a new organization.

Experience

Work history, roles, and key accomplishments

Current

Supply Chain Administrator

Current

Skills Academy / Matric College & Bellview Institute

Captured waybills and assisted students with daily queries, ensuring timely parcel delivery. Managed undelivered reports, dealt with returns, and allocated debit notes.

Supply Chain Management Customer Support Microsoft Office Data Entry Problem Solving

Sales Agent

Wolf Enterprises

Sold paintball packages to Australian and UK clients through cold calling. Consistently met and exceeded targets of booking approximately 200 players per agent.

Sales Cold Calling Client Management Communication Negotiation

Sales Agent

Sell Direct Marketing

Sold cell phones and cellular contracts through cold calling. Achieved a monthly target of approximately R4000 in contracts and handset sales.

Sales Cold Calling Customer Service

Receptionist

Simons Town Quayside Hotel

Welcomed guests, managed check-ins and check-outs, and handled telephone inquiries professionally. Assisted guests with queries and complaints, operated the switchboard, and managed group bookings for various hotel facilities.

Sales Maximization

Cashier

OK Minimart

Managed customer transactions using cash registers, ensured accurate pricing, and collected payments. Cross-sold products, assisted customers with Money Market services, and issued receipts and refunds.

Cashiering Customer Service Payment Processing Cross Selling Inventory Management

Housekeeping

Simons Town Quayside Hotel

Serviced and cleaned rooms daily, ensuring high standards of cleanliness and guest satisfaction. Assisted with setting up conferences for various groups, demonstrating strong organizational skills.

Housekeeping Room Servicing Attention To Detail

Sales Assistant

Kalidas Clothing, Footwear & Swimwear

Assisted customers with problematic feet, oversized clothing, and swimwear, helping them find suitable products. Processed transactions, maintained an organized sales floor, and managed social media.

Customer Service Retail Operations Social Media Management Inventory Management

Education

Degrees, certifications, and relevant coursework

West Coast College: Malmusbury

Certificate, Office Administration

Completed a comprehensive Office Administration course, gaining proficiency in office data processing, business practices, and entrepreneurship. Developed essential computer skills and enhanced mathematical abilities relevant to administrative tasks.