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Monika Varshney

@monikavarshney

Senior Analyst specializing in intellectual property docketing, renewals, and audit-ready prosecution support with 10+ years’ expertise.

India
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What I'm looking for

I’m looking for a role where I can own IP docketing and renewal accuracy, drive audit-ready process compliance, and support clients with clear communication—while leading tasks to meet TAT targets in a fast, detail-driven environment.

I’m an experienced Senior Analyst with over 10 years of expertise in Intellectual Property (IP) operations, docketing, annuity management, customer support, and team coordination. I focus on process compliance, accurate deadline tracking, and keeping records audit-ready in fast-paced environments.

At Clarivate as a Senior Analyst – Docketing, I tracked critical IP deadlines by reviewing Office Actions, emails, and Patent & Trademark Office communications. I entered and maintained accurate docketing information in IP management systems, generated weekly and daily deadline reminder reports, and maintained audit-ready prosecution histories.

As a Senior Analyst – Supplier Agent (2020–2024), I verified and processed IP renewal receipts, managed refund and rejection processes for unpaid IP matters, and coordinated with agents and clients on delayed payments and required documentation. I also helped prevent case lapses by proactively following up on missing information and keeping patent records accurate and updated.

In addition to day-to-day delivery, I managed daily work allocation, monitored pending tasks, and ensured adherence to TAT targets, while conducting quality checks and leading team meetings. Earlier, at Wipro, I supported Bloomberg-related research using Bloomberg Law (BLAW) and handled UK-based client billing and service issues, including onboarding contracts and renewal cost planning—so I bring both analytical rigor and customer-first execution.

Experience

Work history, roles, and key accomplishments

Wipro logoWI

Customer Support Associate

Sep 2014 - Jan 2016 (1 year 4 months)

Managed account-related queries for UK-based clients, resolving billing and service-related issues. Promoted and upsold products and additional service features to support customer needs.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University (IGNOU) logoII

Indira Gandhi National Open University (IGNOU)

Master of Arts (English Hons.), English

Earned an M.A. in English (Honours) from IGNOU in 2018.

RC

Ram Lal Anand College

Bachelor of Arts (English Hons.), English

Completed a B.A. in English (Honours) at Ram Lal Anand College (Delhi University) in 2014.

VS

Vinay Nagar Bengali School

Class XII

Completed Class XII at Vinay Nagar Bengali School in 2011.

VS

Vanasthali Public School

Class X

Completed Class X at Vanasthali Public School.

Tech stack

Software and tools used professionally

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