Monika Varshney
@monikavarshney
Senior Analyst specializing in intellectual property docketing, renewals, and audit-ready prosecution support with 10+ years’ expertise.
What I'm looking for
I’m an experienced Senior Analyst with over 10 years of expertise in Intellectual Property (IP) operations, docketing, annuity management, customer support, and team coordination. I focus on process compliance, accurate deadline tracking, and keeping records audit-ready in fast-paced environments.
At Clarivate as a Senior Analyst – Docketing, I tracked critical IP deadlines by reviewing Office Actions, emails, and Patent & Trademark Office communications. I entered and maintained accurate docketing information in IP management systems, generated weekly and daily deadline reminder reports, and maintained audit-ready prosecution histories.
As a Senior Analyst – Supplier Agent (2020–2024), I verified and processed IP renewal receipts, managed refund and rejection processes for unpaid IP matters, and coordinated with agents and clients on delayed payments and required documentation. I also helped prevent case lapses by proactively following up on missing information and keeping patent records accurate and updated.
In addition to day-to-day delivery, I managed daily work allocation, monitored pending tasks, and ensured adherence to TAT targets, while conducting quality checks and leading team meetings. Earlier, at Wipro, I supported Bloomberg-related research using Bloomberg Law (BLAW) and handled UK-based client billing and service issues, including onboarding contracts and renewal cost planning—so I bring both analytical rigor and customer-first execution.
Experience
Work history, roles, and key accomplishments
Tracked critical IP prosecution deadlines by reviewing Office Actions and correspondence, and maintained accurate docketing details in IP management systems. Produced daily/weekly deadline reminder reports and kept audit-ready prosecution histories for clients and attorneys.
Verified and processed IP renewal receipts, managed refund and rejection flows for unpaid matters, and coordinated with agents and clients on payment and documentation gaps. Ensured patent case information stayed accurate and followed up proactively to prevent case lapses.
Handled customer requests for invoices, account queries, and renewal cost estimations, supporting clients with renewal planning for annual and periodic cycles. Prepared onboarding contracts, performed quality checks, and led daily task distribution, meetings, and training for new joiners.
Worked on Bloomberg projects including management of Bloomberg Law (BLAW) content and executive profile research. Maintained profile data accuracy through ongoing research and data management updates.
Managed account-related queries for UK-based clients, resolving billing and service-related issues. Promoted and upsold products and additional service features to support customer needs.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University (IGNOU)
Master of Arts (English Hons.), English
Earned an M.A. in English (Honours) from IGNOU in 2018.
Ram Lal Anand College
Bachelor of Arts (English Hons.), English
Completed a B.A. in English (Honours) at Ram Lal Anand College (Delhi University) in 2014.
Vinay Nagar Bengali School
Class XII
Completed Class XII at Vinay Nagar Bengali School in 2011.
Vanasthali Public School
Class X
Completed Class X at Vanasthali Public School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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