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Monica Odah

@monicaodah

Medical Virtual Assistant with 5+ years delivering compliant EHR/EMR documentation and telehealth support for high-volume clinics.

Nigeria

Message

What I'm looking for

I’m open to remote US-based and global Medical Virtual Assistant roles with health-tech startups, e-clinics, telehealth providers, and healthcare facilities—where I can improve documentation turnaround, compliance, and provider productivity.

I’m a Medical Virtual Assistant with 5+ years of experience providing remote clinical documentation, EHR/EMR management, and administrative support to hospitals, clinics, and telehealth teams. I’m known for maintaining a 99% documentation accuracy rate through meticulous quality checks.

I support telehealth workflows by handling medical transcription, patient charting, encounter records, secure provider communications, and follow-ups. I use EnsoraHealth, DrChrono, and SimplePractice EHRs to document clinical notes, vital signs, treatment plans, and provider instructions during in-person and telehealth encounters.

I strengthen HIPAA and Medicare audit readiness by conducting quality assurance reviews and chart audits to identify errors and improve documentation standards. I’ve also improved documentation turnaround time by optimizing remote workflows and streamlining charting processes—boosting provider productivity in fast-paced healthcare environments.

Experience

Work history, roles, and key accomplishments

Remote Medical Virtual Assistant

Nigerian Navy Reference Hospital

Nov 2020 - Dec 2025 (5 years 1 month)

Provided end-to-end remote clinical documentation support, including medical transcription and EHR chart maintenance across in-person and telehealth encounters, maintaining 99% documentation accuracy. Conducted chart audits and HIPAA/Medicare quality assurance reviews while improving documentation turnaround and reducing provider administrative burden.

Medical Transcription Patient Charting HIPAA EnsoraHealth DrChrono

Customer Support & Admin Assistant

Eastern Naval Command, Nigeria Navy

Jun 2014 - Apr 2019 (4 years 10 months)

Managed remote customer support and administrative operations by documenting meetings, screening calls, and monitoring emails to improve interoffice communication. Improved meeting organization by 20%, reduced response time by 30%, and optimized event/travel/meeting costs by 15% through budget coordination.

Administrative Support Customer Support Call Screening Scheduling coordination Cost Optimization

Education

Degrees, certifications, and relevant coursework

University of Calabar

Bachelor of Science, Computer Science

Pursuing a Bachelor of Science in Computer Science at the University of Calabar.

CITI Program (West African Bioethics Training Program)

Professional Certificate, Bioethics / Good Clinical Practice

2021 -

Completed the West African Bioethics Training Program (CITI) in 2021, including Good Clinical Practice. Also completed related courses in HIPAA, telehealth for healthcare providers, and medical office administration.