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Monica LaPinard

@monicalapinard

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I am a Program manager based in Illinois

United States

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What I'm looking for

I am open to the size of the company. I would prefer a remote role, I am open to a hybrid role. I would like to have an opportunity to coordinate activities that increase employee morale, organize professional development series , and learn company risk management.

I am a project management apprentice at Google, where I support site operations and programs for over 3,000 employees across two locations. I collaborate with cross-functional teams to implement data-driven solutions that enhance user experience and drive business value. I use agile and scrum methodologies to manage multiple projects simultaneously, communicate effectively with stakeholders, and prioritize tasks and issues.
I have a strong background in health information and medical records technology, with a registered health information technician (RHIT) certification and an associate's degree from Moraine Valley Community College.I have developed and demonstrated my skills in data analysis, reporting, and visualization, using tools such as SQL, Power BI, and Microsoft Excel. I have also obtained my certified scrum master certification and completed the Coursera Google Data Analytics course to further enhance my professional development and growth.
I am a goal-oriented, proactive, and personable leader, with a top-notch analytical mindset and a collaborative approach. I am always eager to learn new skills, take on new challenges, and contribute to the success of my team and organization. I would love to connect with you via email, private message, or phone, if you think I can be a great member of your team.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Google

Sep 2022 - Present (2 years 9 months)

I Supported site operations & programs for Google Chicago (2.4k FTE) and Michigan (600 FTE) sites. Work across a diverse set of stakeholders (REWS, GSRS, HR, GAPP, Comms) to implement a core set of site initiatives. Ensure stakeholders are aligned on priorities, work together cohesively, and make decisions quickly.

Project Strategy Risk Management Stakeholder Management Community Engagement Project Management

Mortgage Service Release Analyst

Dovenmuehle

Jun 2022 - Sep 2022 (3 months)

Facilitated the transfers of loans from subservicing clients to other servicers/companies, communicated with clients, processed RESPA letters, managed multiple projects, coordinated transfer scheduling, prepared ACHs of client funds, tracked client issues and transfer status, managed vendor and servicing department information, and reported client issues to management.

Loan transfers Scheduling coordination ACH processing Reporting Client Communication Project Management Issue Tracking Vendor Management

Compliance Auditor

NANI - Nephrology Associates Northern Illinois / Indiana

Sep 2021 - May 2022 (8 months)

Ensured healthcare providers met specific documentation requirements essential in proper record-keeper and claim reimbursement. Identified internal compliance issues with detailed records reviews. Prepared detailed reports on audit findings.

Healthcare Compliance Documentation Review Audit Preparation Report Writing

Revenue Integrity Associate Auditor

Waystar

Nov 2018 - Sep 2021 (2 years 10 months)

Presented strong analytical traits and analyzed, tracked invoices and payment timeframes to identify revenue leakage. Followed sound auditing principles and led medical claims audit to ensure error-free bills and compliance with regulations.
Successfully improved hospital billing process by developing new strategic plans.

Auditing Compliance Healthcare Billing SQL Epic