monica kholeka
@monicakholeka
Experienced leasing agent and sales leader specializing in property leasing, deal closing, and market analytics.
South AfricaWhat I'm looking for
I’m a highly driven professional with experience and achievements in the property industry, and I’m motivated by challenges that help both the organization and my own growth. I’m seeking a full-time position where I can apply my skills in leasing, sales, and market analytics to improve profitability.
As an experienced Leasing agent (Habitat Property Management, 2019–present), I manage the lease application process end-to-end: viewing or tours, screening and applications, follow-up on payments, lease-up, lease signing, and inspections. I also prepare weekly, monthly, and weekly movement reports, keeping accurate records and ensuring compliance with leasing regulations and fair housing laws.
I consistently focus on results and customer satisfaction, including maintaining “the 100% occupancy in 2 of the developments.” I also support growth initiatives such as aiming to fill a rental development from “82%” to “90% by the end of the term,” while staying aligned with competitors and evolving market trends.
Earlier leadership roles strengthened my commercial and operational mindset. I served as a Sales supervisor and top Sales Consultant, and later as CEO at MK Travel Agency—where I handled bookings, marketing, visas, banking, customer issues, and closing deals—building strong communication, negotiation, and leadership habits I bring to every client and team.
Experience
Work history, roles, and key accomplishments
Senior Consultant
Intercape Mainline Transport Services
Jan 2008 - Jan 2018 (10 years)
Provided customer service for passenger travel operations, handling call center support, client complaints, and boarding/disembarking logistics. Managed team and cash-up processes, and supported sales supervision through target-driven sales activity.
Leasing Agent
Habitat Property Management
Jan 2019 - Present (7 years 5 months)
Managed the full lease application and onboarding process, including unit viewings, lease agreements, move-in and entry/exit inspections. Achieved 100% occupancy across 2 developments and produced weekly and monthly reports for leasing performance.
Chief Executive Officer
MK Travel Agency
Jan 2018 - Present (8 years 5 months)
Led flight bookings, group bookings, accommodation arrangements, and tours locally and abroad across Africa. Managed visas and bookings, handled banking, and drove deal-making and closing while gathering customer feedback on tours.
Sales Agent
Instar Graphix Wits
Jan 2006 - Present (20 years 5 months)
Handled sales and client relationship activities, including stock control, ordering/requisitions, and customer support. Managed telephone enquiries and coordinated client stock requests and communications.
Hotel Steward
Indaba Hotel
Jan 2001 - Present (25 years 5 months)
Supported hotel banquet and fine-dining operations, including banquet set-up and reservation handling. Delivered customer service across wedding preparations and catering events while coordinating team activities.
Education
Degrees, certifications, and relevant coursework
PPRA
Real Estate Agent (PPRA) – Level 4, Real Estate (PPRA)
2024 -
Completed Real Estate Agent qualification (PPRA) at Level 4.
New Dimantion Training
Real Estate Agent – NQF 4 (Level 4), Real Estate
2023 -
Completed a Real Estate Agent qualification at NQF Level 4 (Level 4).
Riches and Beyond Property
Thrive Now and Amenge Master Class (Certificate), Property (Master Class)
2021 -
Completed a Thrive Now and Amenge Master Class (certificate).
SM Training
First Aid – Level 2, First Aid
2020 -
Completed First Aid training at Level 2.
Masibambane College
Computer Course Certificate, Computer Skills
2005 -
Completed a Computer Course certificate.
Dameline
Food and Beverages Certificate (SETA), Food and Beverages
2003 -
Completed a certificate in Food and Beverages (under SETA).
Love life Youth Program
Financial Planning Certificate (ABSA), Financial Planning
2002 -
Completed an ABSA certificate in Financial Planning.
Boston Business College
Travel and Tourism Diploma, Travel and Tourism
2002 -
Completed a Travel and Tourism Diploma.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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