lutho dafeti

Served as the primary point of contact for tenants, addressing inquiries, processing rental applications, and handling complaints effectively to ensure a high standard of tenant satisfaction. Oversaw maintenance schedules and coordinated with contractors to ensure timely repairs and upkeep of all properties managed by the company.

Designed and executed promotional campaigns across three mall locations, achieving a 10% average monthly increase in Hisense mobile sales. Trained retail staff on sales techniques and detailed product information, empowering them to deliver high-quality service and effectively close sales.

Conducted training for in-store consultants on Pay Joy's cell phone credit program, resulting in a measurable improvement in sales performance across 8 retail locations. Proactively managed sales targets across multiple stores, ensuring each location consistently met or exceeded its monthly sales goals.

Acted as the primary point of contact between Sony and retail partners, cultivating strong relationships to ensure Sony's products were prioritized in-store. Managed in-store merchandising to maximize Sony's brand presence, ensuring product displays aligned with Sony's brand standards and captured customer attention.

Completed a National Diploma in Cost and Management Accounting, focusing on taxation, cost and management accounting, financial accounting, organizational accounting, and business statistics. This program provided a strong foundation in financial principles and their application in business.

Obtained a National Certificate in Accountancy, covering taxation, cost and management accounting, financial accounting, commercial law, business information systems, and business calculations. This certificate built foundational knowledge in various aspects of accounting and business.