Looking for a job

Monica Delgado

@monicadelgado

I support patients and clinics through hands-on medical assisting, insurance verification, scheduling, and high-volume customer service.

United States

Message

What I'm looking for

I'm seeking an entry-level Medical Assistant position where I can expand my knowledge and skills while performing administrative and clinical tasks that support patient care.

I've supported patient care at West Coast Neurology and Centrelake Imaging & Oncology, handling both front- and back-office medical assistant responsibilities.

At West Coast Neurology, I scheduled and confirmed appointments, verified insurance, received authorizations, collected co-pays, roomed patients, recorded vitals, and administered injections.

At Centrelake Imaging & Oncology, I assisted doctors, monitored patients after major procedures, drew blood, started IVs, completed charting and chart preparation, and managed eligibility and pre-certification.

Most recently at Scan Health Plan, I helped members with PCP and plan changes, checked insurance details and co-pays, and managed inbound and outbound calls. I'm bilingual in Spanish and English and bring certified medical assistant training, CPR, BLS, and ICD-10 credentials.

Experience

Work history, roles, and key accomplishments

Data Entry/Customer Service Representative

Scan Health Plan

May 2023 - Mar 2026 (2 years 10 months)

Assisted members with primary care physician and plan changes, checked insurance plan details and co-pays, and handled inbound and outbound calls.

Data Entry Customer Service Insurance Verification Phone Support Outbound Calls Inbound Calls

Front/Back Office Medical Assistant

West Coast Neurology

Sep 2019 - Feb 2023 (3 years 5 months)

Scheduled appointments, accepted co-pay payments, answered high call volume, received authorizations, confirmed appointments, verified insurance, roomed patients, took vitals, and administered injections.

Scheduling Insurance Verification Authorization Patient Rooming Vital Signs Injection Phone Support Medical Terminology

Medical Assistant

Centrelake Imaging & Oncology

Feb 2018 - Sep 2019 (1 year 7 months)

Assisted doctors with patient care, roomed patients, monitored patients after procedures, drew blood, started IVs, handled eligibility and pre-certification, answered multiple phone lines, checked patients in and out, and performed charting and authorizations.