Open to opportunities

Christian Cortes

@christiancortes

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Certified medical assistant delivering compassionate clinical support.

United States

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What I'm looking for

I seek a patient-focused clinical role using my certifications and bilingual skills, with opportunities for growth in phlebotomy, EMR optimization, and expanded clinical responsibilities in a collaborative, HIPAA-compliant environment.

I am a certified medical assistant with broad clinical and administrative experience in outpatient internal medicine settings, skilled in phlebotomy, injections, vital signs, and medication administration. I hold multiple certifications including CCMA, RMA, NCPT, BLS, CPR, AED, and First Aid.

Across roles at Southside Internal Medicine and Aya Healthcare, I have managed patient intake, scheduling, medical billing and coding (ICD-9/ICD-10), EMR/EHR workflows (eClinicalWorks), and front-desk operations while maintaining patient confidentiality and HIPAA compliance.

I am bilingual in English and Spanish, excel at patient communication and triage, and bring proven strengths in organizational skills, time management, clerical support, and customer service to improve clinic efficiency and patient experience.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Southside Internal Medicine

Mar 2021 - Present (4 years 11 months)

Performed front-desk and clinical duties including scheduling, intake, vital signs, and maintaining medical records to support patient care and office operations.

Medical Scheduling Intake Medical Records Customer Service Insurance Verification Data Entry Microsoft Office

Medical Assistant

Aya Healthcare

Oct 2019 - Mar 2021 (1 year 5 months)

Delivered clinical support and patient care at assigned facilities, performing injections, phlebotomy, triage, and administrative tasks while adhering to protocols and supporting staffing needs.

Phlebotomy Triage Clinical Documentation

Medical Assistant

Southside Internal Medicine

Dec 2017 - Oct 2019 (1 year 10 months)

Provided clinical and administrative support in a busy internal medicine practice, performing vitals, venipuncture, medication administration, and maintaining electronic health records to improve patient flow and documentation accuracy.

Venipuncture Electronic Health Records Patient Care Phlebotomy Medical Terminology HIPAA