Open to opportunities

Mon Castillo

@moncastillo

Message

I teach university English and build inclusive digital learning experiences for diverse students.

Mexico

Message

What I'm looking for

I'm looking for an opportunity where I can teach English, create engaging learning materials, and support diverse learners in inclusive in-person or online environments.

I teach university-level English at Universidad Politécnica de Tapachula, creating custom digital curricula for students aged 17–25 across in-person and online environments.

I've also supported online English course administration at Universidad Autónoma de Chiapas, tracking student metrics in Excel and Google Sheets while managing student communications. Through Territorio Joven, I taught English to children in migration contexts using interactive materials and an inclusive, supportive approach.

My experience also includes appointment setting and sales outreach using Dialpad and Salesforce CRM, as well as coordinating high-volume food service operations at Deer Valley YMCA Family Camp. I'm completing a Master’s Degree in Education and hold a Bachelor’s Degree in English Language Teaching.

Experience

Work history, roles, and key accomplishments

Current

English Teacher

Current

Universidad Politecnica de Tapachula

Jan 2024 - Present (2 years 7 months)

Teach university-level English to students aged 17-25 in both in-person and online settings, designing custom digital curricula. Manage class administration, grade rosters, and lesson planning using digital management tools.

Curriculum Design Digital Tools Lesson Planning Classroom Management Online Teaching

Appointment Setter and Sales Representative

No Needle Needed

Apr 2025 - May 2025 (1 month)

Conducted outbound phone outreach via Dialpad to warm and aged leads, addressing client questions and persuading leads to schedule consultations. Managed post-booking follow-ups and tracked lead status within Salesforce CRM.

Sales Appointment Setting Dialpad Salesforce Lead Management

Support Staff

Deer Valley YMCA Family Camp

Jun 2024 - Aug 2024 (2 months)

Coordinated daily food service operations and team shift assignments through structured checklists, ensuring seamless service in a high-volume environment.

Food Service Team Coordination Operations Checklists

Administrative Assistant

Universidad Autonoma de Chiapas, Campus IV

Nov 2023 - Jul 2024 (8 months)

Supported online English course administration, tracking student metrics across Excel and Google Sheets. Handled incoming emails, administrative phone inquiries, and student communication support.

Excel Google Sheets Administration Phone Communication Student Support

English Teacher for Children in Mobility Programs

Territorio Joven

Sep 2023 - Sep 2023 (0 months)

Taught English to children aged 3-12 in migration contexts using custom interactive learning materials. Facilitated a supportive, inclusive learning environment for diverse groups, demonstrating high empathy, patience, and cross-cultural communication skills.

Teaching Cross Cultural Communication Empathy Patience