Open to opportunities

Mona Tauk

@monatauk

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Sales Director who drives revenue growth through analytics, training, and strategic client partnerships.

Lebanon

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What I'm looking for

I’m seeking a new opportunity where I can apply my technical expertise and interpersonal skills, deliver high-quality work, and benefit from solid growth prospects within your firm.

I am a highly organized, efficient, and proactive Sales Director. I deliver high-quality work consistently while meeting deadlines and maintaining confidentiality with strict adherence to internal rules, processes, and employment law.

In my sales leadership role at Patisserie Dagher, I conduct market research to identify new opportunities and use data to forecast sales. I set performance goals and strategies to increase revenue, oversee sales growth by evaluating sales reports, and capitalize on particular products or service.

I also ensure strong execution by running training programs for sales representatives, assigning trained reps to territories, and setting sales goals, revenue targets, and KPIs. I secure large accounts with the national accounts team and negotiate contract agreements, while monitoring competitors and applying ideas to stay competitive.

Experience

Work history, roles, and key accomplishments

Sales Director

Patisserie Dagher

Jan 2019 - Jan 2024 (5 years)

Conducted market research to identify patisserie opportunities, forecast sales, and set performance goals to increase revenue. Oversaw sales growth through sales reporting, competitor monitoring, and securing large national accounts while negotiating contracts.

Market Research Sales Forecasting Sales Strategy Revenue Growth Sales Goals Territory Management Sales Reporting National Accounts Contract Negotiation

Sales Associate

Patisserie Dagher

Jan 2019 - Jan 2024 (5 years)

Assisted customers by recommending pastries and answering product questions about ingredients, flavors, and availability. Promoted featured and seasonal items, maintained attractive displays, and supported store cleanliness and customer service standards.

Customer Service Product Recommendations Product Promotion Seasonal Specialties Merchandising Store Cleanliness Teamwork

Cashier

Patisserie Dagher

Jan 2019 - Jan 2024 (5 years)

Processed customer payments securely and accurately using the POS system and handled order processing and issue resolution. Packaged takeout orders, processed returns/exchanges per store policy, and maintained cash handling and register balancing procedures.

Cash Handling credit card processing Electronic Payments POS systems Order Processing Returns and Exchanges Cash Register Balancing Customer Service

Nursery Teacher

Saint Antoine School

Jan 2016 - Jan 2017 (1 year)

Provided internship support by observing experienced kindergarten teachers and assisting in preparing and implementing educational activities.

Teaching Assistant

Nursery Teacher

L'École Officiel des Filles

Jan 2022 - Present (4 years 6 months)

Assisted with observing experienced kindergarten teachers and helped prepare and implement educational activities while supporting students' development.

Educational Support Student Support

Nursery Teacher

International Saint Antoine School

Jan 2021 - Present (5 years 6 months)

Supported classroom learning by assisting with educational activities and helping interact with students to support their development.

Student Support

Nursery Teacher

L'École des Sœurs Maronite

Jan 2015 - Present (11 years 6 months)

Internship experience as a nursery teacher, assisting with educational activities and supporting student development.

Student Support

Education

Degrees, certifications, and relevant coursework

Lebanese University, Faculty of Pedagogy II

Teaching Diploma, French Teaching

2019 - 2023

Completed a Teaching Diploma with a specialization in French at Lebanese University. Trained in pedagogy with a focus on teaching French.

Official Institute Bcharri

Baccalaureate Diploma (BT3), Nursery Teacher

2015 - 2018

Earned a Baccalaureate Diploma (BT3) in Nursery Teacher from the Official Institute Bcharri. Prepared for nursery-level teaching and early childhood education.