Mohit Bhatia
@mohitbhatia3
I lead airport transport and fleet operations, delivering safe, scalable passenger mobility services.
United Arab EmiratesWhat I'm looking for
I currently manage multi-vendor chauffeur, shuttle and limousine operations at Dubai International Airport for Valtrans Transportation. I oversee fleet contracting, dispatch, maintenance, client requirements, compliance, budgets and service delivery across a multi-site operation.
I led the AED 15M DXB Greet & Go fleet dispatch and technology programme from end to end, launching its self-service dispatch and real-time vehicle-tracking platform within four months. The programme generated AED 2M in revenue within six months and earned the Dubai Airports ONE DXB Excellence Award.
Across United Airlines, Emirates Group, Swissport, Emirates Airline and Celebi NAS, I’ve led airport, ramp, baggage and customer-service operations in high-volume 24/7 environments. I build practical SOPs, coordinate vendors and teams, manage disruptions, and keep safety, compliance and passenger service at the centre of operations.
Experience
Work history, roles, and key accomplishments
Senior Transport Manager
Valtrans Transportation
Dec 2024 - Present (1 year 9 months)
Organise contracting, deployment, and maintenance oversight of transport vehicles and equipment across a multi-vendor chauffeur, shuttle, and limousine fleet. Liaise with corporate, hospitality, and government clients, plan schedules, and ensure compliance and budget performance.
Held full operational responsibility for the Dubai station in a 24/7 environment, including ground transport, vendor coordination, and compliance with GCAA and internal standards. Directed real-time response to operational disruptions.
Team Leader – Ramp Operations
Emirates Group
Sep 2020 - Mar 2023 (2 years 6 months)
Led supervisory staff and coordinated equipment and vehicle resources across multiple airline operations in a 24/7 environment, ensuring safe, on-time service delivery.
Team Leader – Baggage Operations
Emirates Group
Nov 2018 - Sep 2020 (1 year 10 months)
Planned staff and equipment allocation in a high-volume, 24/7 environment, ensuring SOP adherence and consistent service standards.
Supervisor – Airport Operations
Swissport
Apr 2016 - Oct 2018 (2 years 6 months)
Part of the leadership team that set up and launched a new station operation from the ground up, including staffing plans, SOPs, and service standards. Analyzed operational disruptions and directed corrective action.
Senior Customer Service Agent
Emirates Airline
Dec 2013 - Mar 2016 (2 years 3 months)
Delivered frontline customer service in a fast-paced, high-visibility environment, issuing tickets and resolving passenger queries and escalations.
Airport Service Agent
Celebi NAS Airport Services
Jun 2011 - Dec 2013 (2 years 6 months)
Adhered to SOPs on travel, immigration, and safety regulations, verifying travel documents and handling cancelled, delayed, and oversold flights as Flight Controller and Flight Supervisor.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Commerce, Management
Bachelor of Commerce with a focus on Management from the University of Mumbai, completed in 2011.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Skills
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